...trouble or faulty in fixing unit...if you can take out the fixing unit...see if the thermo fuse and thermo start inside the fixing unit not broken you must use a multi tester to check that...check also the wirings from fixing unit to the machine...
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remove the lamp and check the continuity, the lamp may be burnt out, also check the lamp thermal fuse. Failing that, check the continuity of the lamp cable, it may be broken inside the sheathing. And failing that, replace the lamp regulator.