it's all on my website's resetting pagehttp://www.the-inkstore.co.uk/frame/pages/Epson%20printer%20resetting.htm
But if you want the info right here and now, it's:How to unlock your Epson RX500 printer
If your RX-500 printer has stopped printing and can't be reset, you will usually see either a steady red light or alternating red and green lights and the printer will not respond. There may also be a message in your computer status monitor saying "communication error" / "printer requires maintenance".
This is caused by built in software / firmware which counts the amount of prints you've made and stops when the protection counter reaches a predetermined limit, also giving the message that your ink pad is full. You will be allowed a certain amount of overflow prints to the protection
counter limit, after which the printer will completely stop.
There is software online
that will normally reset most Epson printers that have reached this limit and is used by Epson Service Engineers called SSC Service Utility (sscserve.exe), however this does not reset the Epson RX-500
protection counter / firmware.
All is not lost, you can manually reset
the firmware using the following sequence of actions: Close down all Epson programsExit
all Epson printer programs that may be running in the background or on your task bar.
The quickest way to do this is to press Ctrl, Alt & Del
on your keyboard and release, which will open your Windows Task Manager
Click on [Processes
] and a list of all processes running on your computer will appear, look for any in the list that say Epson, highlight it and select [End Process
]. Carry this out for any Epson programs running. Now to reset your printer.
Switch off the printer using the power button.PRESS and HOLD
all following printer buttons: Power, Load/Eject, Stop, B&W, Color
and continue to hold until "Init eeprom" appears
on the printer screen, then RELEASE ALL BUTTONS
Next press the Color button
to clear the protection counter.
Follow any other instructions given by the printer.
I know this will do it for you!
Glad I could help, just sending your friends and family to our site for ink will be thanks enough.