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GE PFSS6SMX french door fridge water dispenser not working

This is a brand new PFSS6SMX GE Profile french door refrigerator. The water dispenser was working for about a half hour after getting it installed. There was a slight leak at the top where the hose coupling comes out of the case to the door. I tightened the hoses and the dispenser continued to work fine. I then tried to use the water dispenser about an hour later and it malfunctions. It only spits out about an ounce of water, at pretty much the full pressure rate but then cuts back to a mere dribble. If I wait about another half hour it'll do the same thing. But in the interim it's still just the dribble. The ice maker appears to be making ice, just not much. The water that it spits out isn't particularly cold. Before I drag the service people out is there something I can check?

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  • Bill Kearney Feb 28, 2009

    I asked this is in the wrong section, sorry about that.

  • Bill Kearney Mar 21, 2009

    The tapped fitting was there from the previous fridge and was not changed. It wasn't even turned off during the swap, as I used the whole house shut off instead.

    The problem turned out to be a kink in the line at the back of the fridge. I rearranged the line by using, of all things, a yardstick to push it into a better position when pushing the fridge back into the cabinetry. It's worked fine since.


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Check the fiting where you tapped the water for the uit. If its a saddle valve what happens is the the gasket closes down and restricts the water flow.

Posted on Mar 21, 2009

  • Todd Born
    Todd Born Mar 26, 2009

    glad that it was a easy fix.

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