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Replaced our shower cartridge and the shower head is leaking. We have checked all the reasons that we know of and still no luck. Our old cartridge was Bradley and the new cartridge is Plumbmaster. we were told this was the right one.

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No they are not the same. the plumbmster parts are hair smaller, and it doen't fit correctly.
go to the following link and see if you can get the right part.
http://www.bradleycorp.com/products/showers/showervalves/

Posted on Mar 05, 2009

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Remove the handle cover (it should pop off)

Remove the center screw (usually phillips head)

Remove the retaining clip holding cartridge in - you can use a pair of long nose piers or a small screwdriver

Grab the cartridge with a pair of pliers and pull straight out. It may require a little force - there are O-rings around the cartridge to keep it from leaking.

Check the cartridge bore (the hole where the cartridge was removed)

Clean any debris or scale - lime away or CLR will work

Apply a little bit of soap around the new cartridge to help it slide in easier. Push it all the way in and make sure it is seated. Re-install the clip (you should have received a new clip with the replacement cartridge)

Turn the water back on a check for leaks

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Does the tub spout water flow stop when the shower knob is pulled?

Was the systems pipping flushed before the shower head was installed?

It may be clogged, remove the shower head and then attempt to operate. If it is clogged you will see debris trapped in the screen at its connection point. The shower head can be disassembled - cleaned - reassembled

Is the shower head an adjustable type, that may be in the off position?

Good luck
Aduz

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