Question about Brother MFC 6800 All-In-One Laser Printer

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Vertical lines when it prints, etc.

I have a brother MFC 6800 all-in-one machine, and it has started leaving about 1/4 of the page (vertically) blank when it prints. I cleaned the bars on the top of the unit, but I think it's in the ones behind the toner and don't know how to get to them or even if i should. I need this thing to work. I am a realtor and am constantly faxing printing, etc. Any suggestions?

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  • leroystone Mar 19, 2009

    vertical lines even after a new toner and drumb any way to have the computer clean the heads

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Vertical print problems are going to mean a drum replacement on that model. You can try to pull out the drum unit and carefully, with a lint free cloth, try spinning the drum and cleaning it off, but more than likely the coating on the drum has worn off where the vertical defect is. New part # dr-250 for that machine model..

Posted on Mar 10, 2009

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When printing their is a white vertical line through the entire page.I am using a Brothers MFC-6800 printer with a operation system Window XP professional.


The first thing I would try is to fix the corona wire. Here is a link to Brother's website outlining the process (clean corona wire).
What you need to do is pull out the drum and look for a blue tab on the top of the cartridge. Slide that tab back and forth along the wire and see if that clears things up.
I have had some luck cleaning the drum when I get black streaks but I have also hear this can be dangerous and make the problem worse.

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Brother MFC-6800 1. Prints with 3/8" blank vertical line down the entire page; 2. Prints with a couple of 1/16" blank vertical lines down the entire page; 3. Prints with some gray shadow...


This solution is unconventional but it worked for me. The black roller on my MFC had irregularities on it and was creating horrible printouts. I pulled out the drum and cartridge and cleaned the large black roller. I used furniture polish to make the roller very smooth. Now it prints really nice.

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You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
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The photosensitive drum needs to be cleaned or replaced. If after cleaning it the vertical line continues, the printer may need maintenance.

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My fax Machine has lines going each page that prints out


Get a can of air, open the unit and blow it out.
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hi
i have the same problem after replace the fuser
the problem is in the little board ,where all the connectors are on
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only resoldering and ok..!

excuse my english, i write from el salvador , im really never speak english, but i just try to help
reggards..!

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Have you changed out the drum? Sound like a drum problem

Feb 12, 2008 | Brother MFC 6800 All-In-One Laser Printer

2 Answers

Print quality bad


To clear white vertical lines from printed documents follow the steps listed below:

NOTE: The use of non-Brother or generic toner may cause white vertical lines.

Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

1. First, power OFF the unit for safety. The ON/OFF switch is located on the left, rear side of the unit.

2. Open the scanner cover by pulling the blue lever located below the control panel toward you and lifting the cover. Make sure the cover is completely open.

3. Remove the drum unit by holding each side of the drum by its handles and gently lifting the drum forward (toward) you.

4. Place the drum unit on a drop cloth or large piece of disposablepaper to avoid spilling and scattering the toner. Make sure thedirections and DR-250 stickers are facing you.

5. With the drum removed from the Brother machine, clean the laser glass. The laser glass is located inside the Brother machine where the drum was located. It is a piece of glass, about 1/2 inch wide and approximately 8 inches long, located on the bottom of the inside. Gently wipe the glass with a clean soft DRY cloth. DO NOT use isopropyl alcoholor any liquid to clean the glass.

6. Gently pull up on the mauve lever to turn the toner cartridge toward you until it stops. Remove the toner cartridge from the drum unit by gently sliding it out of the drum unit. ***Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.

7. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Then, reset the toner into the drum (be sure it clicks into place). Gently push on the mauve lever to turn the toner cartridge away from you until it stops.

8. With the DR-250 sticker facing you turn the drum upside down. There is a blue tab located on the right side. Slide the blue tab back and forth seven times to clean the corona wire. When finished, make sure the blue tab is locked to the right side of the drum.

9. Reset drum unit in Brother machine. Close the cover securely.

Print the help list to test the unit by pressing the REPORTS key located on the control panel and then (1) on the dial pad.

If the white vertical lines still continue, the drum unit will need to
be replaced.

If the purchase date of the original drum or replacement drum is less than 90 days (within the warranty of the drum), contact Brother Customer Service Center at 1-877-Brother (1-877-276-8437) . The center is open Monday-Friday, 9:00am to 7:00 pm EST, excluding holidays.

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4 Answers

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If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

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