Question about RCA DIRECTV Satellite Remote Control

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Direct TV remote, changed batteries, does not work

My remote was not working, so I changed the batteries. Normally, you do not have to do anything else, it does not have a code or anything. This time, new batteries did not make a difference.

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  • bigcatwill Apr 05, 2009

    The original batteries are Phillips brand 1.5v zinc carbon batteries made in the PRC. The size is JUST slimmer than standard AA's that I tried. I can't imagine that the chemistry (zinc carbon vs. alkaline or lithium or NMh) would matter, but apparently so. No AA battery that I've tried works.

  • Anonymous Apr 10, 2009

    my d tv remote sucks!

  • Anonymous Apr 18, 2009

    Same deal. Got a warning from my direct tv receiver that my batteries were low. Replaced them and now my remote doesn't do a thing. The positive contact in the remote is in a little slot. I'm wondering if positive nub on the new batteries doesn't reach the contact.

  • fasana Apr 24, 2009

    Same problem. One thing I noticed though is the original batteries are different. They are AA R6 batteries and a tad bit thinner that regular AA batteries. When I called DirecTV about this, they assured me that my remote takes regular AA batteries and knew nothing about these R6 batteries. Unfortunately, I can't find the R6 batteries anywhere. Even some of the large electronic stores had never heard of them. I have seen them online, but have not yet purchased them.

  • Anonymous May 21, 2009

    This is truly frustrating!!! I called Dtv and explained the issue and the rep said the remote uses regular AA batteries and Best Buy carry the remotes. I even asked the clerk at Best Buy if the remote took special batteries and he said they didn't. I purchased a 4 pack of brand new duracell AA batteries and replaced them in front of him. When there were no lights lit with the new batteries installed, the Best Buy clerk said, that's strange. No one has any explanation and more often than not, they don't even acknowledge the problem. This is utterly ridiculous!!!

  • pbaker302
    pbaker302 Mar 24, 2012

    Had this problem today and put a small piece of foil on top of the battery and the coil and it works now! Love Google because I would have never thought of trying that!

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Ok, simple problem and solution. You had the answer right here. If you take the original battery and put the + end of it next to the new battery + end you will see that the old one is longer for certain. inside the controler you will see the + contact is a coiled wire contact. If you take hemostats, tweezers or needle nose pliars and gently pull the center of the contact out it will spring the contact out of the housing and when you reinstall the new batteries the + end of the battery will now make contact with the wire. Took about 10 seconds to pull this out and my controller now works like a charm. Good Luck.

Posted on Dec 05, 2010

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I just pulled out the philips R6 batteries and replaced them with kirkland AAs. It did not work. The connection on the positive side of the R6 batteries is longer and slimer than the kirklands or any other battery for that matter. The grove in the remote on the positve does not allow for the connection. The other battery tips are not long enough. I used a flat head eye glass screw driver to pull the metal conection on the positive side of the remote to form it into a spring again. Now the new batteries make the connection and it works now.

Posted on Jun 18, 2009

  • ambush88 Sep 05, 2010

    I had the same problem. Replaced my original batteries with generic alkaline batteries, and controller no worky. Nothing lit up. I bent the flat coiled spring out with a small screwdriver to allow for contact with the postive battery terminal and now it functions properly. It appears the battery compartment on the remote has a surface that bottoms out on the battery body before the terminal can engage the spring. Batteries are not the problem...it's the remote control design.

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The same thing had happened to mine. I came here to find the answer however if you use a screwdriver, you void your warranty. It is simple. Slide a piece of aluminum foil into the gap of the remote with the metal connection, then place a folded piece of foil between the battery and first piece of foil in the remote. Works like a charm.

Posted on Jul 11, 2009

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Also have had this problem in changing remote control batteries that would not work even though brand new batteries.
In calling they sent me new remote (with their batteries included - which do work) The did charge be $15 but credited my bill for the next 6 mos $10. each month.
This is second time this has happened and they sent me new remote each time. They also told me they have never had any other problems with anyone calling complaining of this problem.
Whats up with that? There are obviously lots of folks with this same problem.

Posted on Feb 08, 2010

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You must check to make sure the batteries are making contact with the battery holder. Many people are having this problem. The fix is to adjust the positive side of the battery holder to fit the battery contact point. This will take a small flat head screw driver to adjust the metal contact point on the positive side to fit the battery contact. This must be done on both batteries. This should restore contact and have you remote functioning correctly. If you should still have problem with the operations of the remote control, You can call the RCA customer support for remote control troubleshooting at this telephone number 1-800-645-4994. Give them the model number of your remote control and ask them for assistance. I hope this information helps you solve the problem with your malfunctioning remote control. Thank you for using FixYa and have a nice day!

Posted on Jun 19, 2009

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Foil does work. Energizer works too , but not all of the time. Duracell does not work

Posted on Apr 14, 2010

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The positive contact point on the new RAYOVACs that I bought is broader and does not protrude from the battery body as far as on the original batteries. As a result, it doesn't quite touch. I fixed this problem by breaking off about a centimeter of wire from a paper clip and inserting it vertically between the positive end of the battery and the contact point of the remote.

Posted on Nov 15, 2010

  • rmessar Dec 06, 2010

    My paper clip wire solution is still working, but I like this idea better. I'll try this next time I change batteries on my remote(s).

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I HAD SIMILAR PROBLEM WITH REMOTE ,ACCIDENTLY DISCOVERED THE REMOTE WORKED FINE WHEN THE OVERHEAD LIGHTS WERE OFF . WHO WOULD HAVE GUESSED OUR ENERGY SAVING SCREW IN FLORESSANT BULBS IN OUR CEILING FANS WAS BLOCKING THE SIGNAL !! WE REMOVED THE BULBS ,REPLACED WITH OLD BULBS ,HAVEN'T HAD ANY PROBLEMS SINCE !

Posted on Sep 17, 2009

  • klucasncaggi Sep 19, 2010

    My remotes stopped work when I changed to Duracell batteries - I bought some cheap CVS batteries and both remotes started working again. Direct TV knows about this problem but won't acknowledge it.

  • xrayvisionja
    xrayvisionja Jul 16, 2013

    i got a new tv then my remote stopped working placed the box on the lowest shelf works fine now must be some rf interference from new tv

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