Question about Logitech QuickCam Pro 9000 Web Cam

2 Answers

Fuzzy image quality

When I look at my camera image on my monitor, it is relatively crisp. However, when it's transmitted through Skype or several other IM programs, the recipient sees a slightly fuzzy image. On Skype, the image I receive from other cameras can run from sharp to fuzzy.

I've tried two different QuickCam Pro 9000 cameras and both yield the same results.

Has anyone else experienced this problem and knows how to correct it?.

Thanks for your support.


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  • 1 more comment 
  • imdg81 Mar 08, 2009

    Thanks for the info. For the moment, I'm stuck with my ISP, so i'll just live with it.

    Thanks again


  • Anonymous Mar 25, 2009

    I have the same problem but I have a VERY fast internet connection. It is not an internet problem but something with drivers or the software.

  • diaamd Apr 04, 2009

    image was sent to us by email , too fuzzy many times we are worried can y help

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2 Answers

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  • Logitech Master
  • 10,322 Answers

1st You download Webcam Driver.
camera After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Jan 06, 2014

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  • Expert
  • 87 Answers

This has nothing to do with your cam. Its a result of bandwidth and transmit speed. Nothing you can do except get a faster connection.

Posted on Mar 08, 2009

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Enjoy image-perfect detail and clarity. Carl Zeiss® optics and autofocus keep images razor-sharp, even in extreme close-ups.
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Seems not a problem of your camera as the image it records of you is transmitted clearly to the folks you call. Maybe those people should get the same camera you use.

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Hi,

Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens.

This will allow you to focus the camera image on objects at different distances.

Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.

Connection Issues:

If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video.

Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed.

Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds.

If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.

Changing Display Adapter Settings:

If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter.

For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher.

To change the color palette please perform the following steps:

Click on "Start," "Settings," and "Control Panel."

Double-click on the Display icon.

Click on the tab labeled Settings.

In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).

Also, check with the manufacturer of the video card for updated video drivers.

Low Light Boost:

If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost."

If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software.

To do this:

Open the QuickCam software.

At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.

Choose "Advanced Camera Settings".

Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.

If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.

Click OK when your are done.

Last, make sure that you ae using the latest drivers.

You can upodate them from here.

http://www.logitech.com/index.cfm/492/&cl=us,en?prodcrid=492

Hope this helps.

Good Luck.

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>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Troubleshooting: Image Quality for Cameras trnsp.gif Detailed Description This article covers some standard troubleshooting for issues such as fuzzy, grainy, out-of-focus or off-color camera images. trnsp.gif Answer The information in this article applies to the following software
QuickCam 9.x and below
ImageStudio 7.x and below
Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:
  1. Click on "Start," "Settings," and "Control Panel."
  2. Double-click on the Display icon.
  3. Click on the tab labeled Settings.
  4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
  5. Also, check with the manufacturer of the video card for updated video drivers.
Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:
  1. Open the QuickCam software.
  2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
  3. Choose "Advanced Camera Settings".
  4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
  5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
  6. Click OK when your are done.

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Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:
  1. Click on "Start," "Settings," and "Control Panel."
  2. Double-click on the Display icon.
  3. Click on the tab labeled Settings.
  4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
  5. Also, check with the manufacturer of the video card for updated video drivers.
Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:
  1. Open the QuickCam software.
  2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
  3. Choose "Advanced Camera Settings".
  4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
  5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
  6. Click OK when your are done.

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