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Fingerprint reader not detected

I m using hp pavillion dv2807tx. It is not recognizing the in built fingerprint reader

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Ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37794.exe

download and install this driver...

Posted on Feb 28, 2009

  • cool fixya
    cool fixya Mar 02, 2009

    Why did you gave me in appropriate rating ..plz tell me otherwise change the rating ....



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Digital fingerprint reader not working


What OS are you using ? Did you install the drivers and the app for it ? Is your fingerprint reader enabled in BIOS ?

If you have Win 7 64 Bits -

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-67648-1&cc=us&dlc=en&lc=en&os=4063&product=3815320&sw_lang=

Post here results.

If you are not using Win 7 64 : choose operating system from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3815320

and in iput devices you will find drivers for fingerprint reader.
Good luck

Apr 06, 2013 | HP HDX16t Premium Series Notebook

2 Answers

I have HP pavilion laptop. When I reopen the laptop after sleep mode it shows user (administrator) locked. I give the user password, but it's not working. It's showing password incorrect. Is any one there...


This document pertains to the HP TouchSmart tm2-1000 Notebook PC series.

The fingerprint reader login window is not detected when the notebook resumes from a Standby, Hibernate, or powered off state. Additionally, a password cannot be entered because the flashing login window defaults the cursor to the start of the entry field.

Download and Install Fingerprint Reader Driver

To resolve this issue, download and install the latest Validity Fingerprint Sensor Driver for Microsoft Windows 7 .



Any use?

Dec 27, 2010 | HP Pavilion dv9000z Notebook

1 Answer

HAVEA TOSHIBA LAPTOP WITH A FINGERPRINT IDENTIFIER TO OPEN WINDOWS, WANT TO CHANGE THE FINGERPRINT TO MY DAUGHTERS. HOW DO WE ACCESS THIS?


dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
  1. In Windows, double-click the VeriSoft Access Manager icon c00897921.gif in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
  2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
  3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
  7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
  8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
  9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

Feb 03, 2010 | HP Pavilion DV5234US Notebook Laptop

2 Answers

DigitalPersona Personel Fingerprint reader not detected, HP Pavillion dv6706tx Vista 32, DigitalPersona Vers. 4.11.3805. All drivers up to date. In device manager cannot find Personal too. Any idea how to...


To install DP4.11 first uninstall all previous versions on your system and turn off authentec and biometric services in Windows Services so you can then delete the digital persona folder in Program Files (assuming dpagent was running) and uninstall fingerprint driver, then delete Fingerprint sensor folder in Program Files reboot and system will find and install fingerprint driver then double-click to execute and install DP4.11 setup program. (Note: all previous saved passwords for websites will still be listed in digital persona - you will not lose any passwords from your previous installation)

Oct 24, 2009 | HP Pavilion dv6000z Notebook

3 Answers

Couldnt Find fingerprint equipment


Hi,

Let me elaborate on what the other two were telling you. First, your fingerprint reader is a scanner, if it is showing up as a scanner then you have the device installed. Second it may not have the right driver installed so that the biometric software doesn't realize it's the right device.

First you need to install the driver from the backup you made for the fingerprint scanner. If it doen't work or is not on the backup then you neew to go to www.acer.com pick your region, then get into the driver downloads for your model. You will need the full model # ex AS5730-54857 off the bottom of the laptop to get into the downloads. Once you're in download the newest update for the finger print scanner.

Once you have that installed it should show up properly in the device manager and the biometric software should recognize it. It is always important to install the drivers before the software for these devices as otherwise they will not work. The software installer needs to see the proper device at the time it installs, so if the biometric software is currently installed, remove it then proceed with installing/updating the driver.

Chris

May 26, 2009 | Acer Aspire 6930-6455 Notebook PC

1 Answer

Fingerprint reader hp


well first make sure the fingerprint scanner is compatible second if it is install the drives and that should take care of the issues

Feb 12, 2009 | HP Pavilion dv9700t Notebook PC

4 Answers

DigitalPersona Personal


Lay your finger flat down, with the first section of your finger above the reader, then keeping it totally flat, gently but firmly and slowly, glide it across the reader, moving it toward your right side after you have ran it across, as make an "L" shape. Be sure to go slow, and keep it flat.

May 29, 2008 | HP Pavilion dv9000z Notebook

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