Question about SanDisk Sansa Clip MP3 Player

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Can't get sansa clip to turn on or charge

I have tried to turn on my sansa clip several times and it won't respond I plugged it into the computer and it would not charge the screen stayed black like it was turned off Same here.....Just wouldn't turn on and won't charge either. Yet I had charged it the same numerous times before

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 28, 2009

  • 5 more comments 
  • Icequeen47 Oct 18, 2010

    Re-setting worked, player has come back to life. Thank you

  • wisegirl277 Mar 11, 2011

    wow i am amazed this worked i thought my player had died thanks sooooooooo much

  • dustinh0439
    dustinh0439 Jan 29, 2013

    My sansa want come on or charge and the suff up there didnt work. What do i do?

  • jandrewslib
    jandrewslib Feb 11, 2013

    That volume + method totally worked! Thanks!

  • jandrewslib
    jandrewslib Feb 11, 2013

    That volume + method totally worked. Thank you!

  • burgerboy_76
    burgerboy_76 Feb 28, 2013

    the volume + method really does work, thank you!!!!

  • Sarah Bartko
    Sarah Bartko Dec 10, 2013

    PRAAAAAAIIISE THE LOORD!

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OMFG!! http://www.fixya.com/support/t1724828-get_sansa_clip_turn_or_charge ACTUALLY WORKS!!!

Posted on Jun 05, 2010

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I put toothpaste to get the scratches off the sansa clip zip but when it said conneted it cut off and wont cut on

Posted on Jun 13, 2013

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SOURCE: can't get sansa clip to turn on or charge

i have found that using my playstation 2 unit or direct tv box (only if you HD) will charge it try that good luck

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Sansa clip won't charge fully


If you have a phone charger with the same connector, plug in you Clip and leave it overnight. This will fully charge the battery. There is not enough power from the USB port.

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Sansa Clip won't charge


Here's the thing, technically it doesn't need to be turned on because it's supposed to turn on by itself.

I've had a problem sort of like that. It might be the plug, but it also might be the computer. I'd either suggest try plugging it into another computer or getting a new plug.

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My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

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Sansa Clip Won't take a charge...


Are you sure the cable you are using provides both data and power to the device? Some cables are data only and will not charge the device despite appearing so.

Has it held a charge before? If this is a new device and has not yet ran down then charged fully again yet, then I would return it.

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i have found that using my playstation 2 unit or direct tv box (only if you HD) will charge it try that good luck

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Won't do anything!!!!


My screen "froze" up and stayed continuously "blue". I pushed the power button up for 10 seconds and it reset it self.

Sep 26, 2008 | SanDisk Sansa Clip MP3 Player

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Hellllp


when you plug it in to the usb cord charger, and then plug it out, it turns because it maybe does not have enough energy to keep it running to your standard. so, when plugging it into the computer, if charging, leave it plugged in, and too find out the amount of energy left in it, go to start, then my computer, left click on where it says sansa clip 2GB, and click propoerties, and it will state the amount of percent charged, then thats tell s you to keep it in longer

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Sansa clip 2 gig computer doesnt find


This is the method that will force Windows to recognize the Sansa: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Sansa clip mp3 1GB problems


the best way to solve the problem is to return it to the store! let the sudisk solve the problem and only after that to sale them

Mar 18, 2008 | SanDisk Sansa Clip MP3 Player

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