Question about Epson Stylus DX4200 All-In-One InkJet Printer

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Printer not working

My Epson DX4200 all-in-one will not print at all. It says I am out of cyan, but I'm not! A brand new cartridge has been loaded, yet the red ink light remains permanently & stubbornly on! Please help.

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  • pennywheat1 Mar 01, 2009

    It worked, thanks.

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  • 2,404 Answers

If the printer doesn't recognize the replacement cartridges, the printer contacts could be dirty. You can clean them with a cotton swab dipped in distilled water and then squeezed very dry. If the printer still won't recognize a replacement cartridge, it most likely has a bad logic board and you should replace the unit.

But also make sure your using a genuine new Epson cartridge and not a refilled one or off-brand one.

Posted on Feb 28, 2009

  • Ben Wabnick
    Ben Wabnick Mar 01, 2009

    Your very welcome.



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