I've just recently uploaded Messenger 9.0 to my laptop (just moved to Dubai) and I am trying to add new contact details, specifically mobile numbers as I wish to be able to SMS people from my laptop, however, after I enter the mobile number and hit Enter, the following message comes up......
"The last Address Book Operation did not succeed due to a server error (Error Code -40402)".
Well, the Yahoo Messenger 9 doesn't let you change the contact details.
Use the following link, and if you edit your address book in your yahoo mail account, the yahoo messenger takes over the nickname from the address book in the e-Mail account... http://address.yahoo.com/
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Clear your Yahoo Messenger cache in Windows
If you are seeing error -40402, your contacts cannot see your display image, or you cannot see there's. We've go help for you Learn how to clear your Yahoo Messenger cache to resolve a variety of issues:
"An error occurred while trying to access the 'SocialView' plug-in."
"The last Address Book operation did not succeed due to a server error. (error code: -40402)"
Your contacts can't see your avatar or display image - the picture appearing next to your name in message windows, or your contact list.
You can't see your contacts' avatars or display images.
Note: These steps apply to Windows XP, Windows Vista, Windows 7, and Windows 8; including 32-bit and 64-bit versions. Clear your Yahoo Messenger cache
In the notification area located next to the clock at the bottom-right corner of your screen, right-click the Yahoo Messenger smiley icon, then select Exit.
Note: Windows 7 and Windows 8 users may have their "Messenger smiley" icon hidden in the notification area; if so, move your cursor over the up arrow in the notification area to display the hidden icons, right-click the Messenger smiley icon, then select Exit.
On your keyboard, press the key combination Windows + R.
Type cmdand press Enter.
Copy one line at a time from the list of command prompts below, then right-click within the Command Prompt window to paste the command.
After pasting each command, press Enter on your keyboard.
Note: If you receive the "The system cannot find the file specified," continue with the next command. These errors are harmless.
rd "%AppData%\Yahoo!\" /s /q
rd "%ProgramFiles%\Yahoo!\Messenger\Cache\" /s /q
rd "%ProgramFiles(x86)%\Yahoo!\Messenger\Cache\" /s /q
rd "%LocalAppData%\VirtualStore\Program Files\Yahoo!\Messenger\Cache" /s /q
rd "%LocalAppData%\VirtualStore\Program Files (x86)\Yahoo!\Messenger\Cache" /s /q
Click the X button to close the Command Prompt.
If you get an "access is denied" error follow this process: Substitute this for step 3 above - Start ' Programs (or All Programs) ' Accessories.Make sure to right-click Command Prompt and select Run as Administrator, and then continue with step 4 above.
This is a yahoo server error code It can happen if you try and try and amend contacts from your friends list before your address book Go to yahoo mail page > contacts > address book >check box next to contact to be deleted > delete
Open Messenger. Right click on contacts avatar > delete
[Solution # 1] You will need to go to your Yahoo! Email Account and delete the contact's name there first.
1. Click Contacts from in the toolboxt to open. 2. Go to the contact you wish to remove and click the box next to it. 3. Go to the top of the list and click the Delete button.
Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also. Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.
[Solution # 2] Quit the program, then delete the contents of the “Cache”-folder located here: c:/program files/Yahoo/Messenger/Cache
That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works
[Solution # 3] most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected use microsoft 'one care' for further check
I have since found out that you have to actually go into your contacts under yahoo mail and delete them from that list, then it deletes them from your messenger. Found this solution on another website. Hope this helps anyone else who is having that problem.