Question about HP Compaq nx6325 Notebook

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My hp compaq laptop nx6325 refused to charge its battery. It works normally with the ac adapter but goes off whenever I remove it from the ac circuit. The same battery was taken to similar laptop for charging and it was charged to 100%. But when returned to my own, it could not charge it. A technician advised me to check the charging point of the laptop from where the laptop battery gets its power for charging. When I checked it with my multimeter, it gave me 3.5V as against the 10.5V rating of the battery. Does this mean that the charging point on the laptop is faulty? How then can I get it repaired? Do I need to replace it? Please help and advise me as to what to do.

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  • bv0175 Apr 06, 2009

    it comes on and works only when the ac cord is plugged to electricity. once th eac plug is removed, the computer dies. at first, the computer would recharge the battery slowly. even at that, it would never charge it 100% full. now, it simply wont charge at all. i bought anew battery and the result is the same.

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If the battery charged in another system, but not in yours, then most likely you are looking at a motherboard replacement.

Average cost for motherboard is around $200, if you have it installed by a technician, another $100 or so.

Posted on Feb 28, 2009

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Posted on Jan 02, 2017

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