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My HP Scanjet 4070 Photosmart will not scan films using the TMA. It makes copies and scans pictures and documents OK. The TMA bulb is working. When attempting to scan Film or slides I get an error message saying that the scanner is not connected properly or is incorrectly installed. Surely this can't be the case as everything else works OK

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  • iandonald Feb 28, 2009

    I Don't know, I haven't tried it yet.

  • iandonald Mar 01, 2009

    I've tried everything you suggest but to no avail.

    The scanner continues to work perfectly scanning text, or pictures, and copying, but I still get the error message when I attempt to scan slides or negatives. This message indicates that the scanner is not properly connected, improperly installed ,or there is a conflict somewhere.

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Hey, do you have all the software properly installed?
make sure here and get the drivers and software here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=391311&

Posted on Feb 28, 2009

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Ensure that you fit the mask correctly.

Eventually try reinstalling the scanner software.

Posted on Feb 28, 2009

  • Ginko
    Ginko Feb 28, 2009

    If you use the Transparent materials adapter, try doing the followinf, if the scanner is set on economy mode the lamp may not start:

    1 From the HP Director, click Settings.
    2 Select Scan Settings & Preferences.
    3 Select Scan Preferences.
    4 Click the Quality vs Speed tab.

    This will remove economy mode.


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1 Answer

Simply how to use the scanner which does not come with instructions. Many t hanks for your assistance


  • Click Settings > Scan Settings > Button Settings at the bottom of the left pane.

  • Click the Scan Picture Button tab. Under "Scan to" select the program you would like to edit the image with after the scan is finished.
  • Repeat step 2 for the Scan Button, the Scan Document Button and Scan Film Button. Select the program you would like to use to open each type of scan, or select "Save to File" and the desired file type. Select your preferences under the Document or Picture menus based on the type of image or document you will scan most often using this button. Ensure that the "Show Preview" check box is checked for each button type. Click "OK."
  • Place your document or picture on the glass. If scanning film, place the 35 mm negative or slide in the special adapter provided by HP. Select the Scan Picture, Document or Film button depending on what you are scanning. Select the Make Copies button to copy the document or picture directly. Click "Scan" and then "OK" to see the scan preview.
  • Crop your image by clicking the small black boxes at the edges of the selection area. Drag your mouse until the portion of the image you wish to scan is selected. Select the image correction settings in the menu on the right to fix any problems with the picture or document. You may also change the image resolution and resize the image in these menus. When you're finished, click the "Accept" button. If you'd like to scan another image, select "Yes" in the next dialogue box. If not, select "No."



  • Feb 21, 2011 | Printers & Copiers

    1 Answer

    I have a HP Photosmart 2575 xi all in one printer and I need to be able to scan documents and photos. I have no idea how to do it. How do you scan these things. I use the printer and the copier but have...


    1. Turn on your computer, wait for it to boot up, then turn on the printer.
    2 Double click the "HP Photo Imaging Director" icon on your desktop ( placed there when your
    printer was installed on your computer ). A menu screen will appear showing the scanning
    options of the printer.
    3 Place your document or photo on the printer's glass top and close the lid.
    4 From the menu screen, click on " Scan Picture " or " Scan Document "
    When "Scan Document" is selected, a secondary screen will appear from which you will have to
    make choices. After making your decisions, click "Scan" from the listed screen.
    When "Scan Picture" is selected, one scanning pass will be performed, another pass will be
    made after you view the result of the first pass.
    Scanned pictures will go to the HP Photo Gallery and your "My Picture" folder.
    Scanned documents will go to your "My Documents" folder.
    Good Luck with your scanning operations!!

    Jan 21, 2011 | HP Photosmart 2575 All-In-One Printer,...

    1 Answer

    How to use my hp photosmart C5280 All in One scanner unsing mac leopard


    When you install the Full Feature software for your printer, you receive the HP Photosmart Studio imaging software and the HP Utility printer management software. You can use either of these programs to scan, and can create custom settings in both.

    In general, use HP Photosmart Studio to scan pictures if you want to edit them to adjust color, crop, remove red eye, etc. Use HP Utility to set up scan tasks you use often, such as scanning to a certain folder or software application, or attaching the scanned item to an email. If your printer has a display, you also use HP Utility to designate which scan tasks should appear on the printer display menu when you start a scan from the controls on the printer.

    Make sure that the printer is connected to the computer. Turn it on. Place the item with the print side down on the scanner glass.

    Use HP Photosmart Studio to start a scan: Click the HP Photosmart Studio icon in the Dock. Click the Scan button. Select your HP product in the Device Name list, if necessary, and then click Continue. From the Scan Profiles screen, click either Pictures or Documents. Click Profile Settings , and then adjust any settings in the Capture , Adjust , and Page Options (for documents) or Enhance (for pictures) tabs as appropriate. Click Scan. When prompted, select Yes or No to add another page to the scan. The scan preview opens then click Return to close the preview and save the scan. Type a name for the scan in the Save As box. Click the Format drop-down list, select the file format you want, and then click Save.

    Dec 10, 2010 | HP Photosmart C5280 Printer

    1 Answer

    How do i scan a photo with hp deskjet f340 all in one?


    Place your document or picture on the glass. If scanning film, placethe 35 mm negative or slide in the special adapter provided by HP.Select the Scan Picture, Document or Film button depending on what youare scanning. Select the Make Copies button to copy the document orpicture directly. Click "Scan" and then "OK" to see the scan preview.

    Jan 08, 2010 | HP Deskjet F340 All-In-One Printer

    1 Answer

    Can't scan PLEASE HELP!


    SOLUTION: Download the latest version (v 7.7.2) of the HP software from the HP website at www.hp.com. Uninstall the previous software and then reinstall the downloaded software. WORKAROUND: Follow the steps below:
    1. Load the slides or negatives in the TMA and place it on the scanner glass.
    2. Open Image Zone and click on Scan Picture to scan everything.
    3. After the scan is completed, change the settings from glass to scan slide/negative from TMA. The unit will scan again and show the four slides or negatives in the preview.
    4. Click on the first picture in the scan preview and make the following changes:
      • change the dust and scratch removal/sharpness to none
      • change the resolution to 72 dpi
    5. Click on the second picture in the scan preview and make the same changes described above.
    6. Click on the third picture and then the fourth picture and make the same changes.
    7. Click Accept . The correctly scanned slide or negative images will be saved in the Gallery.

    May 21, 2009 | HP Photosmart 3310 All-In-One InkJet...

    1 Answer

    How do I make photos from slides


    Scanning slides is a tricky thing, because the light comes from the wrong side. What you would need is a flatbed TMA (Transparent Media Adapter, sometimes called a film adapter).
    This is basically a lamp in the lid (or a replacement lid) of a scanner, to allow it to scan film. The film is placed on the scanner glass bed, but instead of being illuminated by reflected light from below like a print, this lamp shines down through, from behind the film. Then everything else pretty much works the same, we scan film using the same basics as for prints.(source)

    You can give it a shot at a high resolution (1200dpi+) and see if that gets acceptable results.

    I personally was never satisfied with my scanner, so I just went to a photo shop and let them do it for me.

    Dec 30, 2008 | HP Photosmart C4580 All-in-One InkJet...

    1 Answer

    Hp printer scanning prblm


    Are you able to make copies only (just press copy color or copy balck and check)
    And are you able to scan pictures.
    If yes then make sure you are scanning from HP Director as Scan documents and follow the on screen direction.
    If you do not get the option to scan documents then in HP Director go to> Settings> Scan Documents settings> You will see a option saying promt for these setting at the time of Scan> Put a check mark on that and click on Apply and ok and then try scanning document.
    If this does not work the go to Start> Control panel (or Start> Settings> Control panel> Then printer and other hardware or Scanners and cameras> then Right click on the Printer icon> and scan from the options there.

    Good Luck

    Aug 22, 2008 | HP PSC 1315 All-In-One InkJet Printer

    1 Answer

    HP Photosmart 3210xi Scanning Issue


    no scan options refer to device documentation to troubleshoot

    Jul 12, 2008 | HP Photosmart 3210 All-In-One InkJet...

    1 Answer

    Scanning multiple pages


    hi,

    For you to be able to scan multiple pages using the .pdf and save it in one file, here are the steps that i want you to follow.

    SOLUTION I.

    1. Open the Solution Center.
    2. Click on Settings, then go to scan settings.
    3. Click on Scan preferences.
    4. Make sure that the "Prompt for additional scans from glass/TMA has a checkmark. then click OKAY.

    SOLUTION II.
    1. Solution Center is open, click on Scan documents.
    2. Scan document settings is open, choose SCAN TO: .pdf and file type is .pdf
    3. Click on SCAN below. It will start scanning, and just click on ACCEPT everytime it gives preview on each document.

    Thank you.

    adonscott

    Jul 01, 2008 | HP Photosmart C3180 All-In-One InkJet...

    1 Answer

    Negatives to pictures


    The manual didn't show negative and slide support. I recommend you some of the hp products like HP Photosmart C7180 All-in-One, HP Scanjet G3010, HP Scanjet G4010, etc.

    Feb 02, 2008 | Canon PIXMA MP150 All-In-One InkJet...

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