Question about Philips SA3025/37 Flash MP3 Player

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This thing does not work always says ok to disconnect

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When the mp3 player is connected to the computer, the only message it will generally give you is "OK to Disconnect" - this is normal.

Once you disconnect the mp3 player from the computer, then you can find your music, listen to music, etc.

If you are getting the "OK to Disconnect" message when the mp3 player is already disconnected from the computer:

Reset the player first.

If that fails:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Posted on Mar 06, 2009

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