Question about Tomtom GO 910 GPS Receiver

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910 wont turn on,green light comes on in cradle or when I press and hold start button. Have tried reset but it still wont come on. Ken Collyer

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  • Anonymous Mar 05, 2009

    I have a similar problem except that the green light comes on when the unit is in the cradle, pressing the power button doesn't do anything at all (no green light and the unit remains off). I have tried pressing the reset button several time. Any help greatly appreciated.
    Thnx, Rich


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Hi i have had the same problem with mine, its a problem with the start up files, plug it in to the pc and also the wall charger, it should then recognise it and then ask to scan and fix the problems once it does that its all fixed, cheers

Posted on Mar 01, 2009

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1 Answer

Hi my tom tom go910 wont turn on but the green light is on when its connected to the charger


First, check and make sure your battery is fully charged. Then try to do a "Reset" .... by pressing and holding down the ON/OFF button for 5 seconds (or a lot more) until the device powers on again. Yes, at times, it may take a minute or more ! of holding that button down.

Sep 17, 2011 | Tomtom GO 910 GPS Receiver

2 Answers

Wil not turn on


Put the receiver in the charging cradle. Does the green charging light appear? If it does not, you might just have a defective cradle and hence a completely flat battery; try charging with the car charger and retry. If it doesn't charge with either charger, the power section of the TomTom is obviously gone.

Assuming you now have a charged TomTom, keep the power button pressed for five seconds. If it does not turn on, try resetting it by inserting a paper clip in the RESET hole hidden below the front cover.

If it still does not turn on, it's either a defective power button or a faulty mainboard, and I'm afraid you can't easily fix either; you'll have to send it to maintenance.

Let me know how it goes...

Mar 15, 2010 | Tomtom GO 910 GPS Receiver

2 Answers

Green light comes on, but screen does light up


Tomtomone - green light comes on but screen does not light up

Jul 15, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Hi my tomtom 910 go wont switch on ], but when useing the charger the little green light lights up and will stil not switch on ive tries the hard resetting and does not work


I've had a similar problem on 2 TomTom 910s.
First, try holding in the reset button while holding the power switch down for 5 seconds.

If that doesn't work, let it charge for 12 hours and while it's still charging, hold the power switch down for 5 seconds.

It worked for me on both

Good luck

Jun 07, 2009 | Tomtom GO 910 GPS Receiver

5 Answers

TOMTOM 910 will not turn on after charging


According to Kevin A who says, and thanks by the way (There is a reset button on the back at the top of the unit. It should be on the right side as you turn the unit around. Insert a paperclip or pin into this hole, and the unit should reset) at it works 100% because I tried this morning after being quoted £55 to have my GO910 fixed and now it works after the price of a paper clip. Doug rrp3

Nov 21, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

TOM TOM 910 won't charge/turn on


there is a little push button on the back. use a niddle and push that down at the same time hold the power button. you will hear the unit turning on itself and then it should work fine

Aug 10, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

Apr 29, 2008 | GPS Devices

2 Answers

Tomtom 910


Have you tried resetting the unit? On the back at the top of the unit is a small reset button. Take a small pin or a paperclip, and push it in there for a few seconds. The unit should reset.

Nov 20, 2007 | Tomtom GO 910 GPS Receiver

3 Answers

Tom tom 910


Try pressing the reset button, check your documentation for the location...but it's at the connection interface.

May 21, 2007 | Tomtom Go 910 (Europe, USA and Canada...

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