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i just want to say that i have the same fridge freezer and that is whats happening to mine. even the drinks are freezing aswell as tomatoes and any other thing that is put in there. after reading your problem im thinking maybe this is a manufacturing fault. i am about to buy an extended warrenty for mine then i can get the poeple to fix it as mine is also 3yrs old. hope that helps.
Leads me to believe the thermostat is not working. See if you can find the model number located on the bottom frame near floor behind fresh food section door and I will be able to help you better, Thanks, Sea Breeze
try this,make sure you dont have anything blocking your blower in the freezer.if that is okay if you have seperate controls for the freezer and the fridge,try setting the frige setting lower and the freezer higher,this makes the blower work more in the freezer.hope it helps.