Question about Logitech QuickCam Communicate STX Personal Web Camera

2 Answers

When I plug in my webcam the mouse starts jumping around

When I plug in the Web cam my mouse starts jumping around the screen, tried USB and PS2 connection for mouse, unplug the web cam and my mouse works fine. I also tried installing the drivers for the web cam and at the point it prompts you to plug in the cam I plug it in and the install program doesn't recognize it's plugged in and the mouse starts jumping around again. Downloaded latest Microsoft IntelliMouse drivers and tried Logitech install cd (v8.4.8) and downloaded v11.0 and v11.5 all doing the same thing. It worked fine until i had to re-install hard drive 2 days ago.

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Logitech Master
  • 2,130 Answers

1st You download Webcam Driver.
webcam software
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Sep 28, 2013

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Afteer you get your camera installed properly, DO NOT unplug it from the USB port as it will cause the drivers to be corrupt and render the camera unusable till reinstalled properly.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Aug 21, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i plug in my usb web cam into my pc, nothing at all happens or pops up. what do i do?


the pc could not recognize your web cam, try to plug out your usb web cam and blow or wipe the usb of your usb webcam. also try to plug it in to other usb port of your pc. if nothing happens, maybe the web cam it is the problem. and just to make sure that the web cam your using is the problem, try other usb web cam to see if its working on your pc. if the other web cam works on your pc, the web cam your using is damage, and if the other webcam is also not working, the usb ports of your computer is the problem.
thank you for choosig fixya. if you have other question regarding to this problem, just post it.

Jan 14, 2012 | Logitech Computers & Internet

1 Answer

Ps2 webcam not working


A web cam is not supported by PlayStation 2 only the eyetoy and that will only work with PS3. You can try to get a web cam to work on a ps2 after some home brewing but personally I would not suggest that. If you are using the eyetoy then I would suggest unplugging it from the PS2 shutting down the system and unplugging it. Wait about 2 mins reboot it and then plug the eyetoy back into the ps2

Mar 07, 2011 | Sony PlayStation 2 (PS2) Console

3 Answers

Mouse jumps around hard to control


If this is an older wireless mouse setup with two connections to the computer one ps2(round plug) and another usb(flat plug) try restarting the computer with the usb moved to another port. Make sure the ps2 plug is securely plugged in to the correct ps2 port.

Mar 05, 2010 | Logitech Cordless Mouse

3 Answers

USB Keyboard and mouse wont work with PS2 KVM with adapter


Have you tried rebooting once it is connected? Not sure if it makes a difference, but I know you can not hook up PS2 peripherals without rebooting.

Nov 03, 2009 | Dell OptiPlex GX280 PC Desktop

1 Answer

When i plug my usb mouse or the webcam on my new motherboard my PC does not open,.while the ps2 mouse it works,.moments ago i restart the PC and it has a message POWER SURGE ON HUB PORT!!.HOW can i solve...


you are connecting your mous mous or web cam through a usb hub which is not having power to run the device instead you should attach a device directly to the system or use a hi speed usb 2.0 hub

Sep 16, 2009 | XFX GeForce 6200 Graphic Card

2 Answers

Icontact web cam will not turn on


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 11, 2009 | Ezonics iContact Webcam

1 Answer

Web cam


mostly properly your webcam already not in good condition, try to plug in another usb device, if the device work well, means your webcam may having a problem.

Aug 24, 2008 | HP PP136AA Webcam

1 Answer

Acer aspire 5612zwlmi web cam and mouse pad


Mouse pad jumping can be common symptom of Synaptics pads (is it Synaptics?) - look for driver and install it.
Also, try switching it on from off and do NOT touch the pad for several minutes.
Common symptom when people just use very light pressure on mouse pad within first few minutes. Latest driver should fix.
also try pressing whole palm down on touchpad for several seconds - this can reset the software on some touchpads.
As for webcam, disconnect it, uninstall drivers, re-install drivers and then re-connect it. If it is built in then go to Device Manager - Hardware and find the device - click on uninstall driver - then re-install the driver.

Jul 22, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

Malfunctioning webcam


What you need to do is update your usb drivers. Follow instrution below.

Firstly re-insert your web cam.

USB driver update in
WindowsXP
061027085005_16154.png Click Start -> Control Panel -> System
061027085005_16154.png Click the tab Hardware and then click on Device manager
061027085005_16154.png Click at the bottom of the tree on the + sign before Universal Serial Bus controllers
061027085005_16154.png Select the first entry, right mouse click and click on Update driver...
060905164742_15580.png

If your are using windows 2000 use the one below

USB driver update in
WindowsXP
061027085005_16154.png Click Start -> Control Panel -> System
061027085005_16154.png Click the tab Hardware and then click on Device manager
061027085005_16154.png Click at the bottom of the tree on the + sign before Universal Serial Bus controllers
061027085005_16154.png Select the first entry, right mouse click and click on Update driver...
060905164742_15580.png
061027085005_16154.png Click on the tab Driver and click on the button Update Driver.
061027085005_16154.png Follow the steps to update the USB driver



Feb 09, 2008 | Philips SPC610NC Webcam

2 Answers

HELLO


is your mouse and keyboard plugged into a PS2 connector http://en.wikipedia.org/wiki/Image:Ps-2-ports.jpg
look inside of your case and see if any capacitors are buldging on your motherboard the tops of the capacitors should be level/flat if they're ok, sounds like they are going, look for brown rusty color also around tops of capacitors, might be your outputs are going. If you have your mouse and keyboard plugged into ps2 ports try a USB Mouse and keyboard, borrow one first or buy a usb laser mouse for $12 worth a try even if your ps2 ports are blown, use the usb ports for mouse/keys ;)

Jan 10, 2008 | Dell Dimension 4600 PC Desktop

Not finding what you are looking for?
Logitech QuickCam Communicate STX Personal Web Camera Logo

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2888 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18409 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...