Mar 24, 2009
-   You definitely must exercise the warranty. Everybody in the industry, but not consumers, knows about 'white screen' problem because it's happened on every computer part using capacitors built one year. It's the pixel controller and not the lamp one.
Some years ago one capacitor manufacturing company reduced the costs of making capacitors. All capacitor manufacturers thought this such a grand idea they did the cost cutting as well. After a year the capacitors started going bad on all kinds of pcb boards. There was almost no news about this problem at the time. I forget were I read about this, but is was around a year after they started.
The capacitor bulges at the top and sometimes erupts. I have no idea what the eruption is. This did happen to my nice AUSE motherboard, but I didn't know until my computer would just go off. Not even the BSOD, just off. I forget how long I could use it before it would die, but I think it was about an hour or two after turning it on.
I haven't a clue what a capacitor does or if someone with skill can replace them. But I have read that some other folks have tried changing them on their LCD monitors with very short term success. A a day or two. My current LCD monitor has this problem.
If yours is still under warranty, then absolutely get a
RA#. Yours is the first I've read about with the product still under warranty. You are very fortunate.
Peace
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