Question about HP Pavilion a1730n (RK574AA) PC Desktop

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Mouse and keyboard do not work.

I have a hp a1730n. When the screen loads, it loads until the user screen. Everything is plugged in correctly, but the mouse and keyboard do not work. When I move the mouse before the screen says microsoft corporation, it responds. But after that screen fades and the windows user screen loads, the two lights on the connector are on, but the mouse and keyboard themselves do not respond. What do I do?

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  • Anonymous Mar 18, 2009

    Did anyone find a solution to this problem. I also have a computer where the mouse and keyboard respond, right up until windows fully loads. This computer does not have ps2 ports, so I can only use usb. It is a new computer, just finished installing software on it. Not likely a virus as the first piece installed was antivirus. I had just installed an N-Computing desktop virtualization card in it. Likely it is an irq conflict. Not sure how to fix this if I can't get into windows... not even in safe mode.

    I did remove the card, however, it still does not recognize the mouse and keyboard.

    Any suggestions?


  • Jim Scott May 11, 2010

    have you tried going to add new hardware ?? also try moving the keyboard and mouse to different ports

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  • 1,223 Answers

U can buy usb version of both mouse and key board if u are trying PS2 type connector check out the pins are they bent or damaged try to straighten the pins with a pointed object see connector of both

pls rate me if i fixed ur problem


Posted on Mar 02, 2009

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