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I cannot pick up a internet connection

We have 2 computers, 1 picking up the connection but the laptop wireless LAN is on but will not pick up the interenet, the computer just closed itself down last week whilst using skype..
states limited connectivity only

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  • juesimon Feb 28, 2009

    thanks for that, everything that you said was all correct, i then spoke with bigpond again and did some more techinal stuff which worked. funny thing was we turned the wireless on and off and it worked but not straight away so perhaps a small ghost in my laptop.



    thank you for your prompt reply, i will definately use the website again

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Click on Start - Control Panel - then Network Connections - then right click on your Wireless Network connection - click on Properties.
Then in "This connection uses the following items, scroll down to Internet Protocol (TCP/IP) and click on Properties. Under the General Tab make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected. Click OK.

If you do not see TCP/IP in the Wireless Network Connection then click on the install button and then install the TCP/IP driver.

IF TCP/IP is OK then before you do the following, turn off or disconnect the power to your wireless router, wait for 1 minute before connecting the power again. Wait till the LED lights indicate that it is on line again and the wireless is on then :-

Click on Start - Control Panel - then Network Connections - then right click on your Wireless Network connection - click on View Available Wireless Networks
Do you see your wireless network (ie. your wireless router)?
If so click on your wireless router and then click Connect.

You can also click on Repair to try to reconnect to your wireless router.
Let me know if it works.

Posted on Feb 28, 2009

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Posted on Jan 02, 2017

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