Question about Gateway 830GM PC Desktop

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My computer house dvd tray will not open up.

It is a gateway computer and the diskette tray just will not open up.

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Is there a little pinhole on the door of the drive?


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  • 82 Answers

Near to eject button you can find a tiny hole ..insert a paper clip into it ..then the tray will eject...

Posted on Feb 28, 2009

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Take a butter knife (not a steak knife) and push the diskette into the drive the rest of the way, and then eject it.

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How to open dvd to get disk out

Open Computer in start menu, right click on the DVD/CD rom, Eject. If that fails,Turn off the machine, use a thin instrument to manually pry open the tray. OR remove the DVD/CD rom and disassemble the case. If the DVD or CD has exploded.

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use a opened up paper clip, push it into the hole under the cd tray to manually open the tray. If it continues to read dvd's use it else change it

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DVD tray won't open


Look for a tiny hole in the front of your DVD tray. With the PC off, use an opened paper clip and press in the hole until the tray opens.

Power on your PC and see if the tray now mechanically works.

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If present and still does not work, replace your DVD drive.

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I get an error message diskette drive O seek failure. What does this mean. My computer was fine last week then i went to play a cd and the tray wouldnt open now i cant get it to close. i am disable and...

It means that your diskette drive is enable in BIOS it normally happens when you restore the default settings of your BIOS.
You have to boot to safe mode by pressing F2 in most computers or Del key.
If you dont have any diskette drive then disable the Diskette Drive or Floppy disk then press F10 to safe then restart.
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You can go to the BIOS page of the system by pressing F2 as soon as the Dell Logo comes up.

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1 Answer

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See if you get any error Code If the drive could work enought to open the Tray and close it.
try to play the files on the disc manually.
if the disc you have incerted is detected in My computer(computer in Vista)

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