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if you are able to open the pc open it. Remove the cmos battery and turn on the pc and again turn of the pc and install the battery again. if it doesnt work try to locate the cmos jumper on the mother board and clear the bios
Open Computer in start menu, right click on the DVD/CD rom, Eject. If that fails,Turn off the machine, use a thin instrument to manually pry open the tray. OR remove the DVD/CD rom and disassemble the case. If the DVD or CD has exploded.
It means that your diskette drive is enable in BIOS it normally happens when you restore the default settings of your BIOS.
You have to boot to safe mode by pressing F2 in most computers or Del key.
If you dont have any diskette drive then disable the Diskette Drive or Floppy disk then press F10 to safe then restart.
Hope this Help
if you are referring to the cd rom tray there usually is a small opening on the front of disc players that a paperclip or needle could fit through that houses an emergency release button.
try this, it should help
See if you get any error Code If the drive could work enought to open the Tray and close it.
try to play the files on the disc manually.
if the disc you have incerted is detected in My computer(computer in Vista)