Question about RIM BlackBerry? Curve 8330 Cellular Phone

13 Answers

Cannot delete "missed call" symbol

Hi, i cannot delete "missed call" symbol from my bb curve 8330. any idea as to how to get rid of it? thx, mike c

Posted by on

  • 5 more comments 
  • mikec164 Feb 28, 2009

    i just tried such suggestion- still did not resolve the issue.

  • mikec164 Feb 28, 2009

    that was already done- it did not resolve the issue.

  • mikec164 Feb 28, 2009

    still hasn't solved the problem.

  • mikec164 Feb 28, 2009

    had already done that- didn't resolve the issue.

  • mikec164 Feb 28, 2009

    sorry, that didn't resolve it either.

  • mikec164 Feb 28, 2009

    sorry that didn't work either

  • mikec164 Mar 01, 2009

    unfortunately, that did not work either

×

13 Answers

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This is software error in the device.

A whole Flash procedure is required in this case plz take it to the nearest repair shop and ask for flashing blackberry this would cost u 15 bucks

Posted on Mar 01, 2009

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Menu, phone settings, NOTIFICATIONS, 
or you can delete your entire missed call lists under call history.
last option is to remove battery for at least 10 seconds and reinstall

Posted on Mar 01, 2009

  • 5 more comments 
  • Nate Stansfield
    Nate Stansfield Mar 12, 2009

    I don't believe it is something you can change since none of these solutions have helped. You will have to take it to your carrier.

  • Nate Stansfield
    Nate Stansfield Mar 16, 2009

    The only way YOU can possibly get the icon to disappear is to delete all missed calls or all calls completely. If you have done that and it still appears. You may have a reset button on the bottom of the phone next to the plugin or usb slot.
    You may also have a phone reset option in your "settings" menu.


  • Nate Stansfield
    Nate Stansfield Mar 31, 2009

    I would try to reset the phone from options menu, If the symbol still remains than I would take the phone in and have it serviced or replaced if it is bothering you

  • Nate Stansfield
    Nate Stansfield Apr 01, 2009

    You will have to take the phone in to have it serviced. Or get a new phone. It is an internal electronical.firmaware problem.

  • Nate Stansfield
    Nate Stansfield Apr 09, 2009

    Here is your user-manual for your phone

    www.BlackBerry.com/Curve Fits Perfectly In Your Hands & In Your Life. New BlackBerry Curve.
    Search Results



    1. [PDF]
      User Guide
      File Format: PDF/Adobe Acrobat
      BlackBerry® Curve8330 smartphone model number: RBU21CW. Research In Motion Limited. 295 Phillip Street. Waterloo, ON N2L 3W8 ...
      na.blackberry.com/eng/deliverables/1202/userguide_bb8330_cdma.pdf



  • Nate Stansfield
    Nate Stansfield Apr 09, 2009

    Empty the deleted items folder on your computer from your device
    Verify that your BlackBerry®device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature
    and that wireless email reconciliation is turned on. For more information, contact your administrator.
    1. In a message list, press the Menu key.
    2. Click Options.
    3. Click Email Reconciliation.
    4. Press the Menu key.
    5. Click Purge Deleted Items.

    OR
    I received notification of a new message, but no new messages appear in my message list
    If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email
    application on your computer other than your inbox, your device files the message.

    OR

    Run a diagnostic report
    1. In the device options, click Mobile Network.
    2. Press the Menu key.
    3. Click Diagnostics Test.
    4. Press the Menu key.
    5. Click Run.
    View a diagnostic report
    1. In the device options, click Mobile Network.
    2. Press the Menu key.
    3. Click Diagnostics Test.
    4. Highlight a report.
    5. Press the Menu key.
    6. Click View Report.

    or
    Delete call log notes
    1. In the phone, highlight a call log.
    2. Press the Menu key.
    3. Click View History.
    4. Press the Menu key.
    5. Click Edit Notes.
    6. Press the Menu key.
    7. Click Clear Field.
    8. Click the trackball.
    9. Click Save.


  • Nate Stansfield
    Nate Stansfield Apr 09, 2009

    In a message list
    • To open a highlighted message, press the Enter key.
    • To compose a message from a message list, press C.
    • To mark a message as opened or unopened, press the Alt key and U.
    • To view received messages, press the Alt key and I.
    • To view sent messages, press the Alt key and O.
    • To view voice mail messages, press the Alt key and V.
    • To view SMS text messages, press the Alt key and S.
    • To view call logs, press the Alt key and P.
    • To view all your messages, press the Escape key.

    MESSAGE SHORTCUTS


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Call your voice mail go through steps and it will delete it's self thank you for useing fixya please rate me

Posted on Feb 28, 2009

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Its the internal error as many customers using BB gets this problem.as the solution for this just to take it to the service center because this is software error in the device.the service center has a reset procedure to do this it just takes 5 minutes to reset it but that procedure is not provided online for free. just take the orignal bill of the purchase and your mobile to the nearest service center and get the reset done in your BB .it will be free if you provile the orignal bill of purchase.

Posted on Feb 28, 2009

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  • 319 Answers

Have you verified that you havent still missed a call somewhere?

Posted on Feb 28, 2009

  • Patrick Cowan
    Patrick Cowan Feb 28, 2009

    try taking the sim card out, and starting up the BB. See if the issue is still present. it may be a sim problem. if not, try reflashing the phone software

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  • Master
  • 1,342 Answers

Check out this forum post and see if resolves your issue. It worked for someone with a similar issue.

Click Here

Posted on Feb 28, 2009

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  • Master
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Hi

You can turn off the prompt that appears before you call logs and reminders.
1. In an application, press the Menu key.
2. Click Options.
3. If necessary, click General Options.
4. Change the Confirm Delete field to No.
5. Press the Menu key.
6. Click Save.

Please revert for any clarifications.

Thanks
Rylee

Posted on Feb 28, 2009

  • Rylee Smith
    Rylee Smith Feb 28, 2009


    You can try this to clear the call log :



    1. In the phone, highlight a call log.

    2. Press the Menu key.

    3. Click View History.

    4. Press the Menu key.

    5. Click Edit Notes.

    6. Press the Menu key.

    7. Click Clear Field.

    8. Click the trackball.

    9. Click Save.



    If still it does not help then :



    1. In the phone, press the Menu key.

    2. Click Options.

    3. Click Call Logging.

    4. Select a call log type option.

    To hide call logs in a message list, select the None option


    Thanks
    Rylee

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  • 85 Answers

Also if
If your call notifications are set to go to your message list, you'll need to clear it out of there too. If you have hidden the "messages" list, do a "show all" then select "messages" and see if the missed call is in there. Then go to the "phone" application, select "options" and "call logging" to turn off that setting.
or finally the last but sure option to solve the problem its little bit long procedure but will solve the problem.
connect your device to your pc
then ---------
Desktop Manager - Backup/Restore - Advanced - Then "Clear" the Phone Logs from the Device.
Desktop Manager - Backup/Restore - Advanced.
If you have Phone Call Logs under "Desktop File Databases", Delete it.
Select "Phone call logs" under "Device Databases" and copy it over to the Desktop side.
Click on "Phone call logs" under Device and Clear it.
Click on "Phone call logs under "Desktop" and copy it to "Device".
Refresh the device side to see the change.

Posted on Feb 28, 2009

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Clear the call list, turn off the phone, and then take out the battery.
Put the battery back in, and fire it up. If it doesn't go away then, your going to have to take it in to a shop.

Rob

Posted on Feb 28, 2009

  • Rob
    Rob Feb 28, 2009

    If that is not the problem, then it's the theme you're using. Themes control the way menus, and icons show on your screen. Look for a way in the menu to either A: Alter the theme you're using, or B: Change themes entirely.



    Good Luck,

    Rob

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To reset the phone back to factory state:
Go to Options -> Security Options -> General Settings 
Press the BlackBerry Menu key and select "Wipe Handheld" and type in "blackberry" 

or try this  Step by step
1. Call your cell from an outside line
2. Leave yourself a voicemail
3.Press and hold 1 to access your voicemail from your bb
4.Once your voicmail starts playing, press 7 to delete the voicemail.
5.STAY ON THE PHONE UNTIL PROMPTED TO HANG UP

for more help click this link http://www.scribd.com/doc/982786/BlackBerry-8800-Smartphone-Getting-Started-Guide-version-4-2-1

thanks . please do rate the solution if helped.

Posted on Feb 28, 2009

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  • RIM Master
  • 13,433 Answers

Open the call history that should close it or try to delete it from the call history list.

Posted on Feb 28, 2009

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  • 113 Answers

Hi there,
i you want to delete any miss call, note that you have to remove all call list on this phone.

Posted on Feb 28, 2009

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