Question about Philips HTS3410D/37 700W DVD Home Theater System System

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How do I get my house dvd tray open it stuck and not dvd or cd is in it.

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First attempt is to turn off the DVD Player, unplug the DVD player power cord from the electric supply, wait about 5 minutes, plug back the power cord, turn on the DVD player, press the open/close button.

If this does not work, the DVD player cover will have to be removed and the tray manually operated to determine the cause for it not being opened electronically. This might require the services of a technician.

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Posted on Feb 28, 2009

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Posted on Jan 02, 2017

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When a CD or DVD is stuck or the drive won't open ' PCWorld



Dec 09, 2015 | Audio Players & Recorders

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

How to get a dvd tray unstuck


There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

May 19, 2013 | Televison & Video

1 Answer

Hi my problem is with the dvd tray it does not open . it make a funny noise but it does not open thx


OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!

Jan 31, 2011 | Panasonic SC-PT660 Theater System

1 Answer

CD / DVD tray is stuck closed. Is there a manual bypass that I can open the CD / DVD tray?


No, unfortunately not. Open the unit by unscrewing the cover and ease the tray open while the unit is unpluged. Clean the area around the tray cover and try again. Hope this helps

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Replace the DVD drive. They are inexpensive and it's not worth your time to try and fix this drive...

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Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.

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