Question about Kenmore Elite HE4 Electric Dryer
We have a Kenmore He4 model 110.8586 dryer that usually dries clothes great on a moderate setting. Tonight my wife has had to run a 3rd cycle on a load that is not unusually heavy at all. Vent tube is clear and flowing well. Lint screen is cleaned every load, and I have tried opening the cover just inside the door to get lint out of the cabinet, but I have not really gone after the guts.
Is the moisture sensor possibly clogged with lint? Do the sensor boards go bad on these units? Are they relatively easy to replace. I assemble my own PCs as a reference point.
From the techincal document found in the dryer bottom panel
TEST #4a Dryness Level Adjust
NOTE: If the customer is complaining about the clothes being damp and the moisture sensor passes TEST #4 "Moisture Sensor Test- step 3, then the total dry time can be lengthened by changing from a "Lo" for short auto cycle to "Hi" for longer auto cycle.
1. Activate the Diagnostic Test Mode. Press the following button sequence: MORE TIME ~ LESS TIME -+ MORE TIME --+ LESS TIME - all within 5 seconds
1. In diagnostic test mode, press and hold the Auto Dry Level key for 5 seconds. The dryer will beep and the current auto cycle mode will be seen on the display. The factory default setting is "Lo".
1. To select a different auto cycle mode, press the Auto Dry Level key again. The dryer display will flash and show either "Hi" or "Lo"
1. With the display flashing the selected auto cycle mode press the Start key to save the setting and exit diagnostics (the Start key in this mode does not start a drying cycle). The result will be stored in EEPROM of the control board.
SO EASY JUST TOOK ME 3 YEARS TO FIND IT
Posted on Nov 22, 2009
Not sure if this is the solution but here is a link to a techincal document I found helpful http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%203980060.pdf. I ran Test 3a (Thermistor Test) and did receive the fault code listed. The next step is to replace and see. I also went through the listed Heater Diagnostics tests and found the process easy to follow. I am hopeful that the thermistor is the cause. Best of luck out there.
Posted on Aug 23, 2009
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Posted on Jan 02, 2017
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