One handset (Model KX-TGA101S) continues to work, the other now displays the message "No link to base..." and has quit working despite following troubleshooting tips in Panasonic handbook. The unit is 17 months old.
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The model is KX-TGA101CS. The answer light start to blink quickly when I try to record a message directly on the base. Then I need to disconnect the power cord to reset. If I try by the handset, I don't have the access by the menu.
Is it possible to reset the answer fonction ???
My email is firstname.lastname@example.org
before using the phone,the handset has to be registered with the base...from the menu select handset registration..then press the speaker button for some time which will register the handset...if u have a manual for this phone,please try from that book about handset registration..
Sounds like the antenna on the base station is not receiving, or the cordless handset is not transmitting -OR- the sets have never been registered to the base station (please look up registering to base station, if the set has never been registered)
Did the cordless set work before?
The base station or the handset may just have a hick up, I would un-plug the base station and leave it un-plugged... now get all the cordless set(s), and take out the batteries from the cordless set(s). Wait for about 15 seconds for all the power to drain out of the sets, then re-install the batteries.
Once all the cordless sets are back up and working, plug in the base station and wait for about 1 minute. This forces the base station to re-establish and link between the base station and the cordless sets.