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POSSIBLY faulty door seals allowing outside moisture to enter freezer compartment. This is especially prevalent in older units and/or tropical climate zones [ie high humidity] ... OR if freezer is OVER-LOADED with food items !!!
If you are putting in large quantities of fresh produce to be frozen it is quite often better to PRE-COOL all the items in your refrigerator PRIOR to placing in your FREEZER as they will usually have a high moisture content which will cause frost build-up in your freezer ...
When you thaw or let the ice melt, make sure all the vents between the freezer(upper compartment) and refrigerator(lower compartment) are clear of ice or obstructions. This is very important! Make sure all vent ducts and tubes are clear of ice!!! Next Level the unit front to back and side to side. Make sure the refrigerator is level. When level the doors should close without assistance. It is normal for water build up and dripping sound in the fridge do to condensation, the air vents and an evaporation pan located behind the cover in the rear of the freezer will eliminate the water if unit is properly leveled. I had the same problem, then i read the user manual. this will also eliminate all the water in the lower compartment.
your damper vent door from the freezer to the refrigerator compartments is either stuck or frozen shut from moisture,sometimes they break and jam too,if this door doesnt open and close your food will get too warm or cold the door needs to move to keep the temperature correct
The temperature controls are located at the top front of the refrigerator or freezer compartments. The recommended setting should be correct for normal household refrigerator use. The controls are correctly set when milk or juice is as cold as you like and when ice cream is firm. Wait 24 hours for your refrigerator to completely cool before adding food. If you add food before the refrigerator has completely cooled, your food may spoil. NOTE: Adjusting the refrigerator and freezer temperature controls to a colder-than-recommended setting will not cool the compartments any faster. If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls. To turn Off/On: Style 1 Press the freezer down arrow touch pad until a dash (-) appears in both the refrigerator and freezer displays. Neither compartment will cool. Style 2 Turn the freezer control to the word Off. Neither compartment will cool when the freezer is set to Off.
Energy Saver option (on some models) The Energy Saver option turns off the heater which helps to reduce moisture on the door hinge seal. The refrigerator uses more energy when Energy Saver is off. Press the control to On to save energy when the environment is less humid. Press the control to Off when the environment is warm and more humid, or if you notice moisture on the door hinge seal.
Adjusting controls If you need to adjust the temperature in either the refrigerator or freezer compartment. NOTES: For Style 1 control, press the up and down arrow touch pads; for Style 2 controls, turn the dial to adjust the temperature. Except when starting the refrigerator, do not adjust either control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
Almost certainly, you have a leak within the freezer compartment.
The cooling system will use a divertor valve to concentrate coolant to the fridge or freezer compartment - whichever is necessary to maintain selected temperatures.
If a seal within either compartment is compromised and leaks then the coolant will be excessively diverted to that area in an attempt to lower it's temperature - the other section will suffer since more coolant is diverted to the weaker area; the weaker area that is being excessively cooled will also have more moist air circulating, hence moisture will contribute to a build up of ice - exacerbating the problem.
Ensure that both fridge and freezer doors are closing properly, if they appear to be secure then also check that the seals are airtight - there should be no ice accumulating around them.
You might need to re-align the doors, or less likely, replace the door seals.
Please reply if you require further clarification or help.
Make sure the door seals are in good condition. If the doors do not close and seal properly it will cause moisture to be brought inside the refrigerator and condensate will form. The refrigerator should not be level like you would want. It should have the front leaning back a little to the back wall to keep the doors from opening when you close them. Let me know if this help you, Thanks, Sea Breeze
Newer water valves have a compression fitting on the body itself, eliminating the adapter and allowing more flexibility during installation. This is especially needed when you're working in cramped compressor compartments such as GE.
Shirlee, you might not have the refer leveled right. The doors should close by themselves when released. Have someone bring the front levelers down so it is pitched back a little. This should eliminate the freezer door staying open. This is caused by the rush of air from the lower compartment to the upper compartment during closing.