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Re: How do I clear a "config 1" error on my tally t6218...
Click start>run>type services.msc. The services window will come up and you can right-click on the Print Spooler and then click Restart. This will clear the print queue and hopefully allow you to print. Good Luck. Let me know if you have any questions.
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If the printer is showing "CONFIG 1*" this is not an error, this message is simply advising that Menu CONFIGuration 1 is selected hence the * beside the message. Assuming the settings in CONFIG Menu 1 are correct if you send data to the printer in the correct format it should print.
In the T6215 Maintenance Manual the fault message: Hammer Voltage has been replaced, in the T6218, with:
Hammer Voltage 1
There is a new fault message for the T6218. It is:
Hammer Voltage 2
Explanation: A high resistance coil fault has likely occurred in one or more of the hammer coils
Note: This fault message will have been preceded by printing slow-down attempts associated with On-The-Fly thermal monitoring of hammer bank temperature.
Check the hammer bank for defective hammer coils.
Confirm that hammer drive board is functioning properly.
The 'Config 1" message on the T6215 is not indicating an error message, this message is simply indicating that Config 1 of the 10 configurations that you can set on the T6125 is loaded.
With the Config 1 message loaded you should still be able to print so long as the printer is ONLINE and does not have any other error lights on.
If the printer is not printing I would recommend printing a configuration page to check the printer is working OK.
To print a configuration page follow these steps;
Put the printer OFFLINE
Press the MENU BUTTON
Press the DOWN ARROW to HELP
The printer should print a configuration page, if this prints correctly I would recommend checking the settings in particular the Interface and Emulation settings.
I would also recommend checking connectivity between the system and the printer to check the print jobs can get to the printer.
Also check the system to ensure the correct printer driver and printer setup is being chosen.