Question about Brother MFC 7840W Printer

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Cleaning inside glass

I am getting two vertical black lines on my scans through the ADF of my Brother MFC 7040w all in one. I can see the two specks of dust that are causing them. How can I get in there to clean the glass or to just blow them off with a can of air spray?

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Just blow them carefully

Posted on Feb 28, 2009

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1 Answer

I have a Brother MFC 7340. When I scan using the feeder a vertical line appears on the scanned document. Tried cleaning the roller but no luck. Does anyone have a solution? Thanks, Rich.


Clean the ADF glass (the thin piece, not the flatbed glass) with rubbing alcohol, make sure there is no debris on the glass.

Hope this helps

Apr 11, 2011 | Brother Printers & Copiers

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I have Brother MFC 7820N when I send a fax the pages been received has a black vertical line in the middle of the page. If you could tell me please what kind of maintenance i have to do to eliminate this...


Most likely the cause is something stuck to your ADF scanner glass but let's do a few tests first.
Make a COPY with your machine using the document feeder. Now make a copy of the same document by laying the document down on the glass. One or both of these copies should have the black line. If they do not then there is nothing wrong with your machine. If the copy made from the Document Feeder has the line but the copy made from the Glass does not then the trouble is with your ADF scanner glass which is quite common. Just look to the left of your large main glass. You should see a thin strip of glass runing front front to rear. This is your ADF scanner glass. On some models this glass is contained inside the ADF feed unit. Just cleaned the glass thoroughly with a soft cloth and some glass cleaner.
Now if by chance you get the same line from both then you may have debris on the scanner mirrors. The scanner unit that travels back and forth under the glass would need to be cleaned if this is the case. The glass would need to be removed and then you can clean the small mirrors in the scanner using cotton tip swabs.
Most likely tho it is just the ADF scanner glass. This is true because this glass has documents traveling over it and sometimes specks of dirt, whiteout or other materials get deposited on it.
Good Luck and Thank You for using Fixya.
WheatlandServices

Dec 21, 2010 | Brother MFC-7820N Printer

1 Answer

Brother 7820N has black vertical line when using ADF


It's the same scanner ccd, after you make sure the narrow scanner window is clean, you need to power down the machine and power up again so it will calibrate to a clean window, if it has a scratch like from a staple, you will need a new glass.

Jan 18, 2010 | Brother MFC-7820N Printer

3 Answers

LINE THROUGH THE MIDDLE OF THE PAGE


After making sure all is clean, you need to power off and on again so that the scanner calibrates to a clean glass. If there was something blocking the last time it was powered on it will make streaks until you power cycle the machine.

Jan 08, 2010 | Brother MFC-7820N Printer

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When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

Nov 24, 2009 | Brother MFC-7820N Printer

5 Answers

Vertical line appears in scans using the ADF, but not with copies


happened to me after i fed a page with not-too-hard whiteout on it. the feeder makes the page run through a different piece of glass and i just had to clean it.

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Vertical black line in scan document not in copies through document feeder


Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

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Line on scanned documents


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

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Clean the glass. Not the full glass where you lay a page, but the thin strip of glass that the paper moves past when you use the ADF. There is probably a small dot of ink or dirt causing the lines.

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