Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Carriage Jam My HP Officejet 7410 (all-in-one) is inoperable due to "carriage jam." All attempts to fix it has failed.. It's two years old.

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I just bought a 7210 off Ebay for 99 pence (ex £14 delivery) within the description was "Carriage Jam" message so I knew it was faulty. 20 mins of Googling and a 5 minute clean has it up and running.

It did not involve loosening a single screw.

Okay, here's what I did...

- Switch on the printer.

- Open the print cartridge lid.

- Pull the plug from the back of the machine to avoid risk of electric shock.

- Using a light cleaning solution on a lint-free cloth, carefully VERY CAREFULLY, wipe the position strip (on both sides, front and back), then dry it with a dry lint-free cloth. Now move the cartridge carriage to the left and clean and dry the remaining half of the position strip. If you bend this position strip, your printer is knackered.

- Gently move the carriage back to the right.

- Holding down the OK and CANCEL buttons, plug in the power lead to the back of the printer and press the POWER button.

- Wait until the message DERIV CLEAR ('Deriv' is right - I'm not sure about 'clear' now) appears then release the OK and CANCEL buttons.

- The printer should thrash about a little, the carriage will move back and forth and then it should tell you the cartridges need changing and you follow the instructions, pressing OK or selecting the language options.

- It will print an alignment page and then you should be good to go.

I am a comms technician, I poke, I tweak. I don't give up.

Posted on Feb 28, 2009

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1 Answer

How to clear carriage jam?


Hi there! in order for you to clear the carriage jammed of your 7410.. kindly check this link below..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&key=null&product=391194

if the steps didn't help you on how to fix the carriage jammed then there's something wrong with the printer itself.

May 17, 2011 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

It say carriage jam


Hi friend,

What probably happened is that paper jam caused the carraige alignment sensor to get out of place or to get covered, moved, etc and the printer doesn't know what to do...

What I would suggest trying is, unplug the printer, try pulling the carraige out to the center and then close it and plug it back in, see if this kicks it enough to reset itself.

Thanks,

Mar 20, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

What is the most common reason for a carriage jam?


Hi! I will be glad to assist you in this issue. there are many reasons why there is a carriage jam, here is the link to fix the issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391194

Oct 18, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

C6180 clear carriage jam


Change ur categer and clean ur inside the printer,and delete old documents.

Jul 09, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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HP 7410 Poor printing, carriage jam message(fake), loud noise


Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.

Apr 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Carriage jam


Ink carriage system is broken, not worth repairing.

Dec 27, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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