Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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DC 14 low reach without good suction

I have a DC 14 Low reach with poor suction. The beater bar is clean, filter is clean and cylinder is clean. Do I need to take it apart to do more? What am I missing?

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Not sure, but there are one or two more possibilities. There are so many Dyson models that It's easy to confuse them, but I think the DC14 has a short length of clear plastic tube leading from the beater bar area to the rest of the vacuum system. Sometimes this tube develops a crack, with the result that air flow around the beater bar is reduced. I suggest you check that. If you also have reduced suction from the hose, you will need to remove and inspect for blockages in the U tube at the base of the wand fitment, and also in the inspection port which is to the right of that (two yellow buttons to be squeezed to remove it, I think). If none of this helps, please post more details, if you can, and I'll try again. Good luck!

Posted on Feb 28, 2009

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I'm sorry to hear you're having difficulties with your DC17. If it doesn't seem to be picking up as well as usual, you may have a blockage somewhere in the machine. To check for this, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

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I'm sorry to hear you're having difficulties with your DC17. Although I note you've already checked for blockages, it's a good idea to follow the steps shown in our online Support guide to make sure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL


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This should resolve the issue, but if you're still concerned, please get in touch with us directly so we can provide further assistance. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com.

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Hi, You can take care of both things at once. Here's how:
Unplug and flip your vacuum over, beater bar side up. Remove the cover base plate that surrounds your beater bar. It's held on with either clips or screws, and usually "hinges" toward the front of the vacuum to release when the clips/screws are undone. Remove the base plate. The beater bar sits in sockets where it fits into the vacuum. Pay particular attention to how it comes out as you remove the beater bar, so it will be much easier to put it back together. If your belt is good, it will want to come off with the beater bar, but will remain attached to the motor. If necessary, slip the belt off of the beater bar. Behind the beater bar, you'll see a cavity. This is where the vacuum pulls the dirt from the beater bar. Look up into the cavity; stuff almost always hangs up in there. Remove any debris that you can find. While you have your beater bar out, look at the ends, where it fits into the sockets. Hair and other material catches on the beater bar and winds around it. If it is in and around the sockets, it causes the vacuum to have to work harder to clean. Remove any debris that you find on either end. Get your new belt and place it on the motor shaft. Slip the beater bar into the belt, and install the beater bar and sockets back into the vacuum frame. It takes patience so don't worry if it takes a few tries to get it right. Once in, test your work by revolving the beater bar a bit with your hand. You should be able to feel the tension of the belt as it turns the bar and the motor shaft. Take one more look at the sockets, just to be sure that they are in the proper place, and that the beater bar is level in the frame. Reinstall the base plate. This should have you finished at this end.
Best regards, --W/D-- please feel free to rate this solution! Thanx!

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1 Answer

When using my vacum upright its very low in suction, it used to be so powerfull that it lifted my carpet slightly....when using the tools section its as strong as it should be please help, ive cleaned it...


Check the following items:

* The bag and connection - change it if it's full

* Turn the vacuum over and inspect the beater bar area for any clogging. You may have to remove the bottom plate to really clean it out.

* The beater bar and especially the drive belt - this area gets dirty and the belt can wear out after continued use. The brushes can also wear out on the beater bar

Try to work on the vacuum in a well ventilated area. Make sure you unplug the unit so it's safe to service


Apr 27, 2009 | Vacuums

1 Answer

Dyson dc 14


Hi
we had the same problem loads of suction on the pipe but did not touch any thing when in upright mode. The brush bar was rotating but did not seem to be doing anything to the carpet. when we looked at the machine sideways the plate that surrounds the beater bar was not parralell to the floor The front was meeting the foor so from the hoovering position it looked fine but the back was tipping up under the vacuum lifting the brush bar away from the floor and stopping the suction. The only thing that seems to hold this parallel when in hoovering mode seems to be the connection hose from the beater bar into the cylinder (Clear plastic with spirals). This seems to act like a spring to hold the plate paralell. We twisted this through 180 degrees and flexed it a bit and it is now holding the plate parallel. Bingo! beater bar is connecting with the carpet and we are back to great performance. Could not believe it could have such an effect

Our machine is several years old so we might have to get a new hose. However there are no splits in it so we might try a bit of duct tape repair if it goes again as it only seem to be the rigidity of the hose thats rhe problem not the connectors.

Hope this helps

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