Question about GE Refrigerators

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Freezer not freezing, refrigerator side not cold enough

Refrigerator not cold enough. Freezer is cool slightly but will not freeze and obviously no ice. The temp. setting control for both freezer and fridge is at top on fridge side, but do not appear to have any effect on the cooling level of either side.

With the freezer door open, when switch is held down [as if door was closed], the motor or fan [I'm not sure what it is] can be heard. There is no ice build up on the interior walls of freezer.
The model number is SSS25KFMD WW
What can be done? THANKS!

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  • 239 Answers

Sounds like compressor might not be running. pull unit out and remove bottom panel to access compressor area. beware of electrical wiring!!!! touch compressor to see if it warm. make sure fan motor by compressor is running.

Posted on May 08, 2017

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6ya6ya
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Posted on Jan 02, 2017

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fridgetech
  • 473 Answers

SOURCE: Items sometimes freeze on refrigerator side of unit - model GSS25LGMA

It is most likely a bad damper motor.  This is where the cool air comes out into the fridge section.  On this model it is a fairly common problem and comes a whole assembly.  The part # is WR49X10091 and will cost anywhere from $100 to $122.  Knowing this model I would bet this is your problem.  If the damper is bad and stuck open cold air will just keep blowing in.  It is suppose to open and close based on the temp setting.  Let me know if you have any other questions.

Posted on Oct 11, 2007

  • 1122 Answers

SOURCE: Refrigerator freezes up

PLEASE DISREGUARD GUEST FIXYA SOLUTION,FREEZER PROBLEM PROCEDURE IF NOT DEGITAL,FIRST CHECK IF ICE ON BACK FREEZER WALL. STEPS-FIND DEFROST TIMER,BOTTOM FRONT ,BOTTOM BACK, INSIDE FRIG.ON CONSOLE,LISTEN TO SEE IF FAN IS RUNNING IF SO TURN THE DEFROST TIMER CLOCKWISE TILL YOU HEAR A CLICK SEE IF FAN TURNED OFF IF SO YOUR FREEZER IS IN DEFROST,FREEZER WILL COME OUT OF DEFROST IN 20-30 MINUTES IF IT DOES AND THE FAN COMES ON YOU HAVE ELIMINATED DEFROST TIMER&FAN,NEXT REMOVE BACK PANEL TO FREEZER IF THERE IS ICE FORMING REMOVE BOTH LEADS TO HEAT AND CHECK WITH VOLT METER ON OMES,IF YOU GET ANY READING THE HEATER IS GOOD,IF NO READING REPLACE HEATER AND CLIPON TEMINATOR,IF HEATER IS GOOD DEFROST COILS WITH HAIR DRYER TOP TO BOTTOM AND THIS WILL ALSO CLEAR THE DRAIN,IF EVERYTHING CHECK OUT GOOD DEFROST TIMER ,FAN ,HEATER, DRAIN, YOU NEED ONLY TO REPLACE THE LITTLE ROUND CLIP ON TERMANATOR,LET ME KNOW-MIKE

Posted on Jun 17, 2008

  • 2295 Answers

SOURCE: freezer door was left open, now after one day freezer is not cold

you can unplug it and let it defrost on it's own or you can melt out the air ducts,you'll have to shut down the freezer,remove the shelves and remove the inside back wall of the freezer section and melt out all the ice in the right hand corner and any ice on the coil.when melting out the air ducts be careful not to damage any of the plastic or styrofoam on or inside the wall,heat up the area with a hair dryer for a couple of minutes and then move to the coil,after a minute or two go back the the air duct,when you think it's melted out enough turn the freezer back on and with your hand check to make sure the air is blowing into the fridge side,if you can feel air blowing then your all set,if there's any ice left in there the defrost will take care of it.if you have another fridge to put your food in or if the food can't be refrozen i'd just unplug it and let it melt out on it's own over night and you can clean it out while everything is out of it.let me know how you make out and good luck,hope you didn't loose that much food

Posted on Jun 06, 2010

  • 139 Answers

SOURCE: I have A GE side

There is 2 stats. to run defrost. One is white and is located upper left corner. This is the one that sends into defrost and stops the defrost. It is low voltage and talks to the motherboard. The other stat is inline with the heater. It is only safety stat. Try changing the white stat. If this the one you changed then your motherboard is bad. I hope this helps.

Posted on Sep 07, 2011

Testimonial: "The thermistor was out of calibration. I changed it and now the refrigerator works ok. Thank you for the help."

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