Question about HP Pavilion a705w PC Desktop

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DVD tray will not stay closed.

The tray will close and pop back open. Device manager says the divice is working properly.

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  • lcswc Feb 28, 2009

    This ia a Gateway computer series 350 running on windows 98.

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Try uninstalling the device in the device manager and restarting the computer.

Let us know if that works.

Posted on Feb 28, 2009

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I have a Sony DVD RW drive model # DW-D18A that acts-up at times. The tray won't open at times and when I finally get it to open it won't stay closed. I'll close the tray and it opens again. Is this a...


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Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or... 2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.

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Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.

Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.

But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".

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