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Tag heuer carrera twin time automatic stopped

Sir, my tag heuer carrera twin time automatic has stopped. it is less than 6 months old . it was not worn regularly and did work when worn for some time , then stopped while being worn , would stop and start randomly , would run when shook for a while and then stopped completly . any solutions ?thank you . c . roi

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  • Arturs Kalnins
    Arturs Kalnins May 11, 2010

    Hi there,
    Can you be more specific? Automatic watches usually are not dual time, or, what did you mean by ''twin time''?
    Can you submit all the writings on caseback and dial, please?
    It sounds like your watch IS automatic, as the shake of the watch restarts mechanical watches ONLY, but to solve the problem I need to know all the details possible.
    And for a what period of time itruns after you shook it? Minutes or hours?


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4 Suggested Answers

escapement
  • 2334 Answers

SOURCE: Tag Heuer Tiger Woods watch stops regularly

You should go back to the watch repair shop and ask for complete check-out of your watch. No watchmaker can return the watch to the customer without properly checking all the gearwork, timekeeping, battery power and all the features the watch has.
As your watch was serviced and the battery replacement took place, the executives of all the work done are responsible for all the faults your watch is having right now.
As watch repairs are quite expensive and time consuming, they (probably) will argue with you about this issue, but DO NOT give up, as these are YOUR consumer rights to ask for the job to be properly done (under warranty or paid by you). In case if you will be turned down, ask for FULL refund and find another shop.
If the repair shop is ready to undertake the job again, do not rush them, as the complete watch overhaul and check may take up to 6 weeks (this MUST be done at no any cost to you if you have the warranty or allready paid for the job).
P.S. I suspect that there is some fault in your watch geartrain, because if it is shooked or moved, the watch works, but when idle-it stops. That means the service of your watch was NOT DONE properly, and some failure or even dirt in geartrain was missed by the watchmaker (sometimes it happens- nobody is perfect!). This doesn't mean you have to agree with it, so, go and get your watch properly serviced and checked out.
Do not forget to rate, please.

Posted on Mar 09, 2009

dmbgo
  • 58 Answers

SOURCE: TAG Heuer Carrera Calibre 16

Hi
This is a warranty issue, the watch should not lose time like this. Take it back to the supplier ASAP
Cheers
Dave

Posted on Jun 22, 2009

Bob Gemmell
  • 209 Answers

SOURCE: I have a TAG HEUER Grand Carrera and the second has stopped

Are you aware that these are automatic watches and need to be moved to keep the watch going, kinetic energy winds up the movement which allows it to keep going, if it is left off your wrist and in a drawer or sat stationary it will stop. Shake it violently (without dropping it) and it will restart.

Posted on Aug 26, 2009

  • 93 Answers

SOURCE: Owners Manual for Tag Heuer Carrera Twin Time Watch

you can find an exper in the local shop where you buy the product and they will give you specific service for your questions about your product.

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Posted on Jan 07, 2010

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