Question about Philips GOGEAR SA6045 MP3 Player

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Philips GoGear My Philips GoGear says 'License problem!' whenever i try and play a song. How can i resolve this?

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  • sinbad 1950 Apr 16, 2009

    Every time i load my phillips gogear sa/1942 it tells me there is a licence problem and it will not play.

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The songs that you are trying to load have a license type that the GoGear does not support, or the license does not allow playback on mp3 players. The solution would depend on the music service that you are using, and the type of GoGear that you have - on some music services, you can pay extra money to get a song that has a license that allows transfer and playback on mp3 players.

If, instead of an SA6045, you have a newer model Go Gear, you may not be able to play DRM-encrypted songs at all. In which case, the solution would be to sign up for a music service that only gives you songs in mp3 format.

None of the GoGears - ever- were ever compatible with iTunes.

-Tha Mp3 Doctor

Posted on Mar 01, 2009

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I have tried to transfer songs from cd to philips go gear 4gb mp3.Songs show as being on my device but when I try to play them,message media engine error drm license keeps appearing.


Dear Mr Collis,

We regret the inconvenience faced.


We would request you to share your contact details with us in order to get this issue resolved for you.

Thanks for your patience.

Regards
Philips Consumer Care
1800 102 2929
1860 180 1111

Jan 03, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

When I try play an album, it tells me "Media Engine Error" "DRM" License not available". The license IS there and I can play the song off of the MP3 player in Windows Media Player.


See my tip posted here -->

http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem

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Mar 14, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Media engine error! DRM License


These songs must have been purchased online. Itunes, or many online MP3 stores do this to prevent piracy. The songs can only be played on the PC that purchased them. Either buy the music from a DRM free site or find a DRM ripper, which maybe illegal in some locations.

Dec 07, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear Media engine error! DRM License using Vista


my phillips gogear mp3 os saying i have no media engine and a drm liecince

Sep 17, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Dosn't let me play my songs


The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor

Feb 01, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philps gogear audio player


The songs that you are attempting to put on the Go Gear have a non-supported license type. They are either iTunes format or DRM-protected WMA's that are not compatible with the GoGear. Acquire songs that are in Mp3 format, and you will not have this problem.

-Tha Mp3 Doctor

Jan 19, 2009 | Philips GoGear Flash MP3 Player

1 Answer

Wont play music


The songs are in the wrong format - they are probably DRM-encrypted WMA files that you are trying to transfer, and the license on those files are wrong; they are either "fixed-term" or lack "transfer rights"

To resolve, either upgrade your music svc subscription, or convert the songs to Mps format

Jun 05, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips gogear 8gb sa6185 synch


Do not see the drive for the SA6185 after installing software from CD.

May 11, 2008 | Philips GoGear Flash MP3 Player

1 Answer

Strange


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

-Tha Mp3 Doctor

Nov 21, 2007 | Philips GoGear HDD1830 MP3 Player

2 Answers

Philips Gogear 1GB - File format not supported


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Oct 29, 2007 | Philips GOGEAR SA6045 MP3 Player

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