Question about HP LaserJet 2840 All-In-One Printer

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Replacement drum for Q3964a

Replace drum for the printer and it is not accepting the drum.

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HP Color LaserJet 2820 and 2840 AiO Series Products - How to Replace the Imaging Drum Replace the imaging drum

  1. Push the scanner-release button to open the scanner assembly. Figure 1: Example of scanner release button location replacement drum for Q3964a - c00364331.gif
  2. Open the top cover. Figure 2: Example of top cover being opened c00364332.gif
  3. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top.
    NOTE: The drum may be a snug fit. If needed, gently apply some force while rotating and removing the drum. Figure 3: Example of imaging drum rotation
  4. Lift the imaging drum straight up to remove it from the device. Figure 4: Example of imreplacement drum for Q3964a - c00364334.gifmoval c00364334.gif
  5. Remove the new imaging drum from its packaging.
  6. Place the imaging drum on a firm surface, and then pull the orange rings to remove the shipping pins. replacement drum for Q3964a - c00364335.gif: Example of shipping pin locations c00364335.gif
  7. Remove the orange shipping lock on each end of the imaging drum, and remove the two orange sreplacement drum for Q3964a - c00364336.gifrs. Figure 6: Example of shipping lock and spacer locations c00364336.gif
  8. Figure 7: Example of orange cover location c00364337.gif CAUTION: Do not touch the surface of the roller or expose the roller to light for an extended period of time. Doing so could cause print-quality issues.
  9. Figure 8: Example of arrow location c00364338.gif
  10. Lower the imaging drum into the printer, and then press it firmly into place. Figure 9: Example of imaging drum installation c00364339.gif
  11. Close the top cover and the scanner assembly.

Posted on Mar 22, 2009

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SOURCE: HP 2840, black ink drum q3964a

Hello, these printers tend to be finicky.

In other words, just replace the black toner. When the printer says its low, or empty, regardless of wether or not it is, just replace it.

Replacing the drum, when it says black toner needs to be replaced will do nothing to rectify the issue.

Buy only HP Toner and Drum cartridges for this printer. Do not try to refill toner cartridges, and do not reset drum. You will only end up destroying your printer in the process.

Posted on Feb 26, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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