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First, download the finger print driver from the driver cd they provided you and download the lastest driver from support.acer.com and install it. Search for the finger print utility they provided in cd or in their website : support.acer.com and install it.
Open the installed application and set up few finger prints and check for enable finger print login and then after you can login your laptop with your finger print.
The drivers for your Laptop can be found or downloaded from these links:
1.) LAN 1: http://global-download.acer.com/GDFiles/Driver/Lan/Lan_Broadcom_22.214.171.124_XPx86_5788M.zip?acerid=633777149000347884&Step1=Notebook&Step2=TravelMate&Step3=TravelMate 4010&OS=X01&LC=en&BC=Acer&SC=EMEA_27
2.) LAN 2: http://global-download.acer.com/GDFiles/Driver/Lan/Lan_Broadcom_126.96.36.199_XPx86_4401.zip?acerid=633777148338160384&Step1=Notebook&Step2=TravelMate&Step3=TravelMate 4010&OS=X01&LC=en&BC=Acer&SC=EMEA_27
If your Laptop supports this feature you should have the driver and the software installed in your laptop. you can check the softwares installed in your laptop to find out if it's already installed or no. it not, you can explore the CD received with the laptop to install the fingerprint feature and then use the software to configure and use this feature. Another option if you lost the CD is to access to ACER website under " Service & Support" you can select Notebook ==> your Laptop name if it's Aspire or Extensa or Ferrari or TravelMate ==> Select your model (you can find this information on the white label in the back pannel or on the front) ==> once you select the model, you will find the fingerprint pack under drivers.
i have a micron with the finger print scanner i had to install the driver from the control panel by ckicking the reinstall my driver. it should detect new hard ware and install the driver in the correct order.if it cant find the driver on your computer then the driveris not installed check your driver cd again to install it again.