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Re: mouse has power but just sits in middle of screen
Has the computer been ON all the time? What type of mouse is it, PS2 (round plug) or USB (flat plug). If it is PS2 and it got unplugged, it will not work again until you power the system down, make sure the mouse is properly connected and then start the system again. The mouse should be detected and operated normally once the OS is up and running.
Good luck and please let me know how it works out for you.
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Check keyboard cable mouse cables rear of base station.pull them out and push them fully home restart in safe mode by tapping f8 key until you reach readable screen then opt for normal last good configuration .this should work if all is well with operating system.
I had the same issue. I upgraded to Windows 7 and things did work allot better but the hanging still occured. I ran system mechanic and found there was a drive problem. This was repared by the program.
The problem occured again last night and the system will not boot past the dell splash screen. I am thinking it might be the motherboard that is a fault. Mine is out of its 12 month warranty, so no way to get Dell to investigate further. Also check the systems logs after the hang happens and see if there was something logged that caused the hang.
this is a typical port issue. and the first thing you need to do is to reboot the pc and let it sit for about 5 minutes before turning it on. this way you will let your PC to refresh that can help solve the port issues of your computer.
ok first remove both the keyboard and mouse
and restart the computer and see if it says anything about no keyboard or mouse present if so this is good now just turn off the computer and install the mouse first and reboot and see if the mouse is able to work and than do the same for the keyboard. please try these first and please let me know how this goes, there is more that we can do if needed ok please dont forget to rate this for me
best regards mike
Did you try " Last known good configuration at start up. If after boot you press the F8 key where you said you went into safe mode, did you try to load the good known config. It sounds like you have a corrupted registry.
If it is a USB then it should work with any keyboard and mouse. When you say it shuts off after XP loading screen, does the machine power off? have you tried unplugging the mouse and keybaord and let Windows load?
check inside the case of the computer to make sure that the interface cable between the hard drive and the motherboard are fully connected. Also check to see if the RAM modules are fully inserted into their slots. If not, they try removing them one by one, until the computer starts up faster. If this doesn't fix it, then try a new hard drive, and interface cable.
Hi, It is possible that the CD ROM Drive is failing when the system hangs at this screen. You could disconnect the drive and see if it powers up all the time without fail. Also check all other IDE cable connections from the motherboard to the hard drive and any other drives as there may be a loose one etc.
Make sure you will not be voiding any warranty you may have with the machine before you do this.
Please ask if you need any help with this, and let me know how you go.