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if you can remove the radio, you can try cleaning the laser lens, or possibly take it to a shop where it can be professionally cleaned. you can sometimes clean the laser with a qtip and rubbing alcohol if you can remove the top of the radio and can find the laser lens. the laser lens will be a bubble shape piece of glass inside the cd mechanism. be very gentle while cleaning the lens.
Your radio will have to be removed and sent out for repair. The repair shop will remove cds and send them back to the shop that sent the radio in for repair. I recomend taking it in to the dealer because they deal with these issues commonly and are well equiped to handle the problem. They will remove your radio, send it in and in short order you'll have a reconditioned radio installed in a day or two. Your cds will be waiting for you when you pick your vehicle up. Cost is around 350.00
are they store bought CDs ? or are they copies? cause some players unless stated will not play MP3 or MP4 cds, or CDRs , CDRW Etc.... check if the Cds are burned copies, and then also check the music layout if copied, using the computer, see if they are mp3 files that should play if they are mp4 then the cd will act blank....hope this helps...
I unpluged all the wires for one more time and it works again!!! I think the problem is that one or some wires are damaged because they are pressed between the unit and its case. I also shaked them up and down and for now, it is ok. Try it!! If this works for more than one day, I' ll let you know...