Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

1 Answer

Vegetable & fruit crisper drawers sometimes freeze foods

The water dispenser also freezes up at times. The control panel says the temps are what they should be, but I think that both my problems are caused by a fault in the control board. A former answer said this was a common problem and s/he was able to get GE to pay for the part. Can you tell me what part to ask for? Any further tips re: how to get GE to provide a replacement part? My refrigerator is also only 2 years old.

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  • Anonymous Apr 03, 2009

    I have the exact same issue. Getting a service call today.

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  • 531 Answers

Let service come and check it

Posted on Apr 02, 2009

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YES!!!!!!
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Vegetable and fruit crisper drawers freezing foods


I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!

Good Lucak!

Jan 18, 2009 | GE Profile PSW26P Stainless Steel Side by...

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