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Printer would not feed paper no matter how many sheets were in the bin or how clean the printer. I even cleaned the roller. The issue was I just needed a little more tension on the roller that pulled the paper in.
I removed the rear access door (see manual). Off to the left near the feeder roller you will see a spring. What I did is mover the spring to the END of the plastic arm that it is attached to (if it is missing ..you have a bigger problem). If you have moved your printer around a bit, the spring may have slipped down on to the arm and is no longer sitting at the end. This will extend the spring another 1/16 of an inch ...and that is all all it took for me. My printer will now feed a single sheet of paper with no issues. BTW: I put a drop of glue on it after so it would not slip off.
Get a flashlight and look into the printer where the paper enters (Leave it jammed ). If the end, right side moves slower than the left, it is hitting something , check for a paper fragment from a previous jam or other debris. The leading edge of your paper should be touching the debris.
First make sure that the left hand paper guide is up tight against the stack of paper in the feed tray.
If it is and the paper is still skewing then something is obstructing the path. This could be an internal part that has come loose, a piece of torn paper or a foreign object like a paperclip or wasp. Use a torch and peer down the feed chute and then look inside , examine the paper path carefully.
For info, the paper only feeds from the right side (as you look at the front of the printer)
Push the copy button with the cover up and no paper on the glass. Is the light bar straight up and down, or is it crooked? I can't imagine how paper could go thru the machine crooked, but check it out if you can. If the paper is too thin, it may not be getting grabbed by the rollers right.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
I had this same problem. I finally noticied that the problem occurred consistently on the right side of the paper feed. I discovered that a little part along the right side of my drum unit (just inside the paper feed area) had disconnected and was loose inside the drum unit itself. Once this little part was placed back into it's rightful place, VOILA! Problem solved! Hope this helps!