a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Packard Bell is a computer manufacturer, now owned by Acer. Restoring your computer will erase the hard drive and install a fresh copy of Microsoft Windows. This is beneficial if the Packard Bell is showing its age and running extremely slow or has been hit with an incurable virus infection. Before attempting to restore the system, be sure to back up any data you wish to save.
1.Insert the Windows Setup CD/DVD into the computer's optical drive. The disc will have been included with the Packard Bell computer.
2.Restart the computer with the disc inserted. A black screen will appear when the disc is detected, displaying "Press any key to boot from CD or DVD..." Press any key on the keyboard to launch the Windows installer. The "Install Windows" screen will appear.
4.Select "I accept the license terms" and click "Next."
5.Click "Custom" when asked what type of installation you'd like. The other option is "Upgrade," but in order to restore your Packard Bell system to its factory settings, you must reformat the hard drive.
6.Click "Drive Options" when asked where to install Windows. Select the C: drive and click "Erase." Select the unallocated space after it has been erased, and click "Format." Format the space using the "NTFS" file system.
7.Click "Next" and Windows will begin reinstalling on the Packard Bell's hard drive. The system will reboot when finished and launch into your newly restored Packard Bell.
Press F8 when it boots (fail safe mode)
Then choose the last configuration when the system worked.
By the way you cant use your backup disk
to anything when you have installed the service pack.
You have to make a new backup when the system
running fine again.
Also your power supply has to be on so the system
not running out of power when you upgrade.
Try even to erase the service pack, and install it again
with NO CD in your drive.
if your pc still booting,then it's easy to restore your system to state when it was working normally and files not yet corrupted..do these steps:
Click windows start>pointing all programs>click accessories>system tools>then system restore..
On system restore window tick on "restore my computer to an earlier time"
click next then select date and time to when that program or your computer works good before the error occurs..
click next then next...wait untill the process complete...click ok after finish..
hope this help, goodluck
No . This is only an answer site to my knoledge.
PC Recovery and Piracy
MEDION strongly supports efforts within the software industry to combat piracy, as it helps ensure that customers may confidently buy legal software. When you acquired your new MEDION PC, MEDION provided you with an option that can be used if you need to recover the genuine Microsoft® operating system that has been preinstalled on your machine.
All of the recovery solutions will address the extremely rare instances of failure due to operating system file corruption or modification or hardware failure. In no way do these options limit your ability to add or remove new hardware and software to your PC, or limit your ability to make a backup copy of the operating system.
The recovery media options that MEDION provides for our variety of products are:
CD Media − which are often called "recovery CDs". This is a CD or DVD clearly marked with the PC Manufacturer's brand that can only be used on the PC you purchased. The media will be included as part of the materials you received at the time of purchase and will include all files necessary to restore the operating system on the PC.
Hard Drive-based Recovery System − Recovery files are placed on a separate partition of the hard drive that can be accessed if system recovery is needed. No CDs are needed and in most cases the PC can "heal" itself.
No Media − the PC does not include a recovery solution. In the event of a recovery situation, please contact the PC Manufacturer.
All MEDION computers that are preinstalled with a genuine Microsoft Windows operating system will have a Certificate of Authenticity attached to the PC chassis.For more details please click here.
If you have questions about the systems recovery option that is available with you machine, please contact: MEDION UK
Go into system restore under windows system tools and rest your restore point to one prior to restoring your computer to original factory condition. Then wait until you can determine which configuration error is the problem and then restore to original settings. Good Luck