Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

"No Scan Options" Error

When pressing scan to button, I get the follow message: "No Scan Options. Need to install or run device software." I just checked my drivers by following instructions from someone elses post and they are all current. Please help.

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  • rebeccawiseg Feb 27, 2009

    I just downloaded a new driver from HP and am having difficulty locating the setup options. Finally found HP Image Zone Help and it's directing me to HP Director in my start menu. There is no HP Director there, only assistant. If I can find HP Director, I should be able to complete the setup. Very frustrating. Thanks for your help.

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  • Expert
  • 54 Answers

Remouve all , restart from scratch, get a fresh driver from HP and reinstall. Happened to me to

Posted on Feb 27, 2009

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1 Answer

Scan document to text


In order to scan to text or pdf, we need to install OCR.
Please follow the below steps to install OCR.


Please open the link and click on download only.
Once we click on download only, we will get an option to save.
Please save it on the desktop and then run.
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=oj-72836-2&cc=us&lc=en&dlc=en
.You will get an eror message that says "This update does not support any of the HP device drivers that you have on your PC. You do not need this software update
Please do not close that window.
Now, please open the temp folder by performing the steps given below.
: Press and hold the windows icon button ( between the ctrl and alt buttons on the keyboard ) and then press the R button.
: Run window opens up.
Type %temp% in the box and press enter.
I would request you to perform the steps to open the run window and type %temp% in the box and press enter.
The temp folder opens up, once that is done.
Please open all the 7z folders and locate the OCR_webpack folder
: Plaese copy the same folder ocr_web_pack and paste it on the desktop.
Close all the windows.
Please click on OK or cancel the error message.
Now, open the OCR_web_pack folder that you have pasted on the desktop.
Double click on the .exe file found in the OCR_web_pack folder.
This should start installting the OCR software in the computer.
You will get the options, Help (folder), Licensing(folder), Setup(folder), Autorun, hpqbpl1.dat, hpzsetup, setup.
: Open the setup folder.
: You would find the OCR setup.exe file, or set up foler or set up file, double click on the same to start installing the same.
Once the installation is complete, we will be able to scan to text.

May 10, 2010 | Office Equipment & Supplies

1 Answer

My Officejet Pro 8500 won't scan, says "no scan options"


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 23, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

When i want to scan at the time press Scan button on HP officejet 4255 all in one a message shows "you need to install or run software or device


Install and run HP solution Center given in the full installation of software, the scan button will work thereafter.

Sep 24, 2009 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

My Officejet Pro 8500 won't scan, although it did fine originally


It won't scan unless the HP scanning software is loaded and running on your PC, it needs to know where and how to scan, which is the scan options. It will scan and make a copy if you press copy, but it won't scan when you press scan unless that software is running.

Sep 10, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Will not let me scan documents


install the software first and then you will be able to scan its just that the scan options are not getting detected from the software on the computer that assigns the scanning options.


IF the software is installed then open hp solution centre and point to settings.Then point to scan settings and click on scan to setup and move all the items on the left to the right by selecting each one and pressing the right arrow button and click on ok and now check you will be able to scan

Jun 15, 2009 | HP Officejet 7210 All-In-One InkJet...

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I purchased a HP LaserJet 3050


The instruction to use scanner in HP Laserjet 3050

Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet
3050/3052/3055/3090 all-in-one, and then click Scan.

Click Setup.

Select Change the destinations that show up on the all-in-one control panel when I press
the Scan To button, and click Next.

Select Allow me to scan by pressing the Scan To button on the all-in-one....
Move the destinations from the PC window to the All-in-one window.

Click Update. See the online User Guide for complete information


Source : Manual for HP Laserjet 3050

Thanks for using Fixya


SAM ANDERSON


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1 Answer

Scanning


You need to download a scanner driver compatible with your psc 2410. The only driver for your psc available on a Vista is the printer driver.

Sep 04, 2008 | HP PSC 2410 All-In-One InkJet Printer

3 Answers

HP Officejet J5780 - NO SCAN OPTIONS


Problem Solved. I'm not sure what exactly was the answer but here is the steps I followed. First I went to the HP website and followed their procedure to uninstall hidden devices (namely duplicate HP devices). I uninstalled all of the devices. Then (with the USB cable still attached) I deleted the Printer and Scanner from Control Panel. At this point I disconnected the USB cable (the cable worked but the software wouldn't recognize the cable was attached). With the cable unattached, I uninstalled all the HP software with the 'remove software' program in control panel. The I used the original disk for the printer and reinstalled the software. Eventually the installation process prompted me to reinstall the USB cable. It was at this point the software started to recognize the cable again. And here is the best part, after the software finished installing the 'Scan To' button started working correctly!!!!

Feb 24, 2008 | HP Officejet J5780 All-In-One InkJet...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

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