Question about Toshiba E-Studio 3511 Color Copier

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Call For Service message

There is no reason why this message should have come on, except that now I have to call for service. I am beginning to wonder if this is just a scam to get people to buy service contracts or get more money from us.

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No, it is a life of parts message. It also may not have been reset.
Try turning the machine off. press and hold. Copiers are like cars, they need things changed periodically like you would change oil and tires on your car. Its not a scam, its good service policies.

Posted on Feb 28, 2009

  • Rick Kasper Mar 02, 2009

    oops. You press and hold 6 and start , once it enters that mode you press 2 and you can reset those counts. How the heck did I delete that part. Sorry. Its may be press and hold zero and 6. But the 6 codes are the maintenance codes. You can reset anything in the 6 codes. Sorry, I somehow deleted that part of the post.
    There may me an 08 code to reset but that normally is on only on the 20 page or less black and white machines.



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