Question about Toshiba E-Studio 3511 Color Copier

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Call For Service message

There is no reason why this message should have come on, except that now I have to call for service. I am beginning to wonder if this is just a scam to get people to buy service contracts or get more money from us.

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No, it is a life of parts message. It also may not have been reset.
Try turning the machine off. press and hold. Copiers are like cars, they need things changed periodically like you would change oil and tires on your car. Its not a scam, its good service policies.

Posted on Feb 28, 2009

  • Rick Kasper Mar 02, 2009

    oops. You press and hold 6 and start , once it enters that mode you press 2 and you can reset those counts. How the heck did I delete that part. Sorry. Its may be press and hold zero and 6. But the 6 codes are the maintenance codes. You can reset anything in the 6 codes. Sorry, I somehow deleted that part of the post.
    There may me an 08 code to reset but that normally is on only on the 20 page or less black and white machines.


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Error message "service required...parts inside


This is a very common problem and is basically your printer reaching a point where an internal counter has tripped. The primary reason for this is the printer has guesstimated that the waste pads are now full and need changing.

Resolving it is pretty simple...

You can either take it to a service centre (assuming they'll be able to service one as old as the R220) and get them to handle it for you.

OR..

Do some searching on the subject of fitting an external waste ink tank. You'll also need to reset the waste ink counter which can be handled using the A10_IPR utility that Epson released for North American customers some time back.

For more information on your specific printer along with instructions on how to fit an external waste ink tank this link should help.

Dec 08, 2010 | Epson Stylus Photo R220 InkJet Printer

Tip

Xerox system error


If you are using a Xerox printer, you might have faced a system error problem, similar to "System error 09.038.46:113334" or something within that line.

I faced a similar error message like this a few months ago and i solved it using the following steps.

The ink count sensor flags were stuck.
Verify that the ink is correct and genuine and then reset the system and error message by performing the following steps:

1- Turn on the printer
2- Wait for the xerox logo to begin moving across the display
3- Before the logo is centered on the display (stops moving) press and hold the "back" and "help" buttons on the control panel.
4- Hold both buttons until the display reads "beginning service mode initialization".Release the buttons and the printer reboots into service mode with the "Service Diagnostics" menu displayed
5- Then scroll until you find function menu then click "OK"
6- Scroll until you find "Clear ISC" fault and press "OK"
7- Click back several times and then reboot the machine.

If you follow these exact steps your problem should be solved.

Thank you for using Fixya,
Kenneth.

on Apr 07, 2010 | Printers & Copiers

2 Answers

"Page Too Complex" message


Press ENTER to clear the message.

Allow the device to finish the job, or press CANCEL to cancel the job.

Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:

To access the Secondary Service Menu press the Menu button.

Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.

Press Enter and then use the arrow key to go to Off and press Enter again.

Press the Cancel button twice to exit the Secondary Service Menu.

Feb 15, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Service error 02


SE 02

: Software Exception

Jan 12, 2010 | OKI B6500 Led Printer

4 Answers

When printing it says "page too complex to print"


check the printing file size. Also check that USB high speed is set to "off" in the secondary service menu. Default is "on" and can cause this message.
To enter the menu press "Menu" key followed by the "2" key and scroll to the USB setting.

Sep 25, 2009 | HP LaserJet 2840 Printer

1 Answer

Will the printer become damaged because repeated error message?



Do a EEPROM initialization:


Service Mode
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.
Service Mode Operations
1) With the printer powered off, hold down the resume button and press the power button.
2) While holding down the power button, release the resume button and press the resume button twice in succession. Now release the power button. The
indicator will blink in green and remain lit in green.
3) Select one of the following service mode functions by pressing the resume button the specified number of times.
Press Resume Indicator Functions
Zero times Green Power off the printer
1 time Orange Service test print
2 times Green EEPROM information print
3 times Orange EEPROM initialization
4 times Green Waste ink counter setting
5 times Orange Destination settings
6 times Green Print head deep cleaning
7 times Green CD-R test print
8 times Orange CD-R print position correction (horizontal)
9 times Green CD-R print position correction (vertical)
4) Execute the function you have selected (except for model setting) by pressing the power button. The printer will switch itself off after performing the function.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe





Jun 26, 2009 | Canon PIXMA iP1600 Printer

2 Answers

Cannot fax w/ phone line


A lot of Voice Over IP phone providers don't support FAX or you have to pay extra for it. If thet refused to help, then they probably don't support it, if they did, they would try to get you to buy it. FAX data is not always compatible with VOIP transmission. Not much you can do about it, except compalin louder to them. If it is possible to set the baud rate of your fax slower, that might help.

Jul 03, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Blank print out


This is laser scanner error message. The document is not being read from the data being sent. This could be a loose or damaged cable or bad scanner assembly. You can open it up and look for loose cables or connections to the board but otherwise if the scanner assembly is bad, it may require replacement. This should only be accomplished by a service professional as it is not a user serviceable problem.

Jan 29, 2007 | HP LaserJet 4350 Printer

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