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as cold air sinks to the lowest point it would have been operating a little longer that if it was closed I would think that it will be fine
example chest freezers in supermarkets only have plastic sliding lids and the ice creams and other frozen foods are still frozen
From room temperature if just plugged in rule of thumb is 24hrs to properly reach temp. Place a glass half full of water in shelf when is frozen solid the unit should be plenty cold enough to keep food. It is always a good idea to get a small fridge thermometer to make sure of temp.
If it is running but not cooling enough the problem is in the sealed system.
If you started it up just after hauling it home it may have be moved around enough to get oil in the systems smaller tubing causing problems. Unplug the unit for 24 hours and let it sit. Try it again for 24 hours and see if it cools.
If not this means either there is a refrigerant (freon) leak in the system or a restriction causing the refrigerant to not flow properly.
Either one are an expensive repair. and will require a professional to look at.
This is well with in factory specifications. Hot air rises and cold air drops. Because a chest freezer does not have a fan to circulate the air it is normal for the basket to be warmer than the bottom of the freezer. The bottom of the freezer is used for food you want to keep for a longer period of time.What you store in the basket is food you will freeze for a short period of time. Ice cream should not be kept in the basket. As you fill your freezer with food you will find that the temperature will equal out because the frozen food will take up the place of the frozen air which will give you a more stable freezer temperature.
Try your test when you have it full of food.
When you open the freezer compartment do you hear a fan blowing? If no the take off the back cover and replace the fan. The compressor has to be on at the same time for the fan to work. If you know what I mean. let me know what happened. thanks.