Question about Ricoh Aficio AP3800C Laser Printer

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Ricoh AP3800C "Output tray full"

I have a Ricoh AP3800C I get an error message that the following output tray is full remove paper, standard tray. But there is nothing jamed or paper any where?

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  • autodist Mar 02, 2009

    Where is the sensor?

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Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

Ricoh AP3800C

Posted on May 13, 2009

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Check and remove any prints from the output tray, that is where the prints exit.
Check if the exit sensor/lever is dirty or stucked.
Switch off and on the printer.

Posted on Feb 28, 2009

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2 Answers

Standard bin full


Hello,

This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.

2_18_2013_4_32_29_pm.jpg

Feb 02, 2013 | Lexmark T632 Laser Printer

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I keep getting error sayng to remove paper from tray after I try to print. Any thoughts?


In the paper output tray there should be a tab in the center that you can move up and down easily. It sticks out in front of the rollers. It moves up to "tell" the printer that the output tray is full. Check to see if that tab got stuck in the up position. That would cause it to think there is too much paper in the output tray and tell you to remove it.

Give it a go and see if that helps. Good Luck!

Aug 18, 2010 | Ricoh Aficio AP610N Laser Printer

1 Answer

The display says following output tray is full.


Look at the area where the paper just exits from the machine. You should see a small black plastic arm. Make sure it has not become stuck in the up position or knocked out of place. This arm is what tells the machine that the area is full of paper. Also your machine is the same as Ricoh 1022, Savin 2522 in case you need to do more research.

Oct 19, 2009 | Gestetner 2212 Digital Imaging System...

2 Answers

I get the same message coming up "remove paper standard tray"


Sounds like it is misfeeding from the Default tray (just not getting the paper into the machine). try removing the paper from the default tray, and use another one. If it works, then the paper feed rollers are the likely cause.

Jul 20, 2009 | Ricoh Aficio AP3800C Laser Printer

1 Answer

I get remove paper standard tray on a AFICIO AP3800C and it locks up the software. Then does not allow clearing the message. I have removed paper. Tried Aux feed. Always does same thing


On the face down exit tray (one on top) there should be a 3 or 4 inch long plastic part sticking straight out and pointed down. That is the tray full sensor arm. It could be knocked out of the holder and now working right.

Jun 09, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

Standard Try Full


'Standard tray full, remove paper' is the output tray where the prints exit.
Check also the exit sensor/feeler condition.

Good luck and please rate me, thanks.

Sep 05, 2008 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

GESTETNER DSc323 - SUPER G3


Hi,
If you look at the paper exit you will see 4 white exit wheels
in the middle of the 2 center ones you will see that there is a black
lever. This needs to be pushed back into position so that it is horizontal to the exit wheels.
Hope this helps regards
Myott

May 28, 2008 | Gestetner DSc332 Copier

1 Answer

GESTETNER DSc 38


it may be one of two problem, to start off with try using one of the other trays or the manual feed. to see if it's just that tray or the machine. you may need to cancel all jobs in the printer before starting and also keep the main tray open. let me know what heppens.

Thank You,

Mikey

Mar 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Error message for Ricoh C410DN


When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

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