Question about Ricoh Aficio AP3800C Laser Printer
I have a Ricoh AP3800C I get an error message that the following output tray is full remove paper, standard tray. But there is nothing jamed or paper any where?
Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.
Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.
Posted on May 13, 2009
Check and remove any prints from the output tray, that is where the prints exit.
Check if the exit sensor/lever is dirty or stucked.
Switch off and on the printer.
Posted on Feb 28, 2009
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Posted on Jan 02, 2017
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