Question about Canon DR-5020 Path-Through Scanner
On the right side of the scanner there is a motor just behind the small bulge in the cabinet. The motor lifts the paper tray through a bevel gear. Incase the palstic gear is damaged, it maynot lift the tray. U may need to change the gear.
Even if the tray is overloaded, the tray will not lift.
S. Mohan, Chennai, India
Posted on Mar 02, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
If a multi-page document is loaded, remove
the entire document from the ADF.
2. Lift the paper stack cover and pull it out completely.
Make sure the back end of the cover does
not catch the front paper guide.
3. Lower the scanning platform in the document delivery slot (this is on ththe front of the machine - a small tab you push down.
4. Carefully!!! pull out the jammed document - do not wrench it out.
5. Lift the scanning platform back into place.
6. Inset the paper stack cover (that you took out earlier.
Found it here http://mypdfmanuals.com/dref/815752
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