Question about Canon DR-5020 Path-Through Scanner

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The front paper tray that lifts the page to scan will not lift . If I manually lift it it will scan

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On the right side of the scanner there is a motor just behind the small bulge in the cabinet. The motor lifts the paper tray through a bevel gear. Incase the palstic gear is damaged, it maynot lift the tray.  U may need to change the gear.
Even if the tray is overloaded, the tray will not lift.

S. Mohan, Chennai, India

Posted on Mar 02, 2009

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CANON DR-9080C TRAY MOTOR BUZZES THEN I GET AN ERROR THAT SAYS NO PAPER FOUND.CLEANDED THE SENSOR WINDOW, CHECKED ALL THE CONNECTIONS BUT STILL NOT FIXED.


Hi Marc,
***Make sure that you plugged the cable that comes from the camera detect PCB (sensor) into the document board assy (metal part under the plastic tray).*** You said you checked all the connections, but I would recheck them, and trace them all the way through the metal lift mechanism...the cabling has junctions that run through the metal box all the way across to the right side of the machine and plug into the 10Sub PCB. You will have to remove the metal lift mechanism and unplug to cables from the 10Sub PCB. You will also have to separate the upper and lower parts of the metal box. You might as well clean the metal box out, check the plastic gears, make sure the motor is plugged in, and regrease the plastic gears if they look like they need it. Check the wiring for crimps or breaks too. When you reassemble the box, make sure that the black "U" shaped photo interrupter doesn't get knocked out of place. If everything still looks ok, I would replace the sensor and retest. The buzzing noise from the lift tray may or may not be related. There is a stepping motor in the lift tray assy that could have a problem. Order them both, they are pretty cheap.

Hope that helps...let me know

Feb 13, 2015 | Canon DR-9080C Path-Through Scanner

1 Answer

Tray lifts to meet the rollers then drops back down. Error message 'No page was found in the feeder'


Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately.
If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option.
S. Mohan, Chennai, India

Mar 02, 2012 | Canon DR-9080C Path-Through Scanner

1 Answer

I have a canon 6080 scanner. getting a error "no


Clean the two 'black dots' in the paper tray, just under the roller. They are actually paper sensors. Try 'page counting'. If this works, the scanner is okay. If the problem still persists, try reloading the scanning software.
S. Mohan, Chennai, India

Nov 17, 2010 | Canon DR-6080 Path-Through Scanner

2 Answers

Scanner is not taking the pages and it is showing error message 4401


Please explain the problem more clearly.
Switch on the scanner, load some papers and try 'page count'. If it works, then there is no problem with tray lifting or paper movement. If this is not working, try 'Qumatool' and give a command to lift the paper tray. If it lifts, then the problem is with a sensor under the paper lifting tray. (It may not be in HP - Home position). If the tray is not lifting, then you may have problem with motor. S. Mohan, Chennai, India

Aug 18, 2010 | Canon DR-9080C Path-Through Scanner

1 Answer

Paper tray at front of scanner will not lift. Scanner has been reset multiple times and computer rebooted as well. Error msg= unknown error canon DR-6080/7880/9080C driver versioin 1.3.10502.17001 (-4523)


Disconnect the scanner from the Comp, Try 'page counting'. If the papers go through, then you know feed mechanism is okay. if the tray is not lifting, then you have a problem. Use Qumatool software and check if the tray is lifting. If the scanner tray if lifting then the motor is okay, if not, the lifting motor may need a check.If the motor is okay, but tray not lifting means the sensor in the paper tray is faulty. Check this out.

S. Mohan, Chennai, India

Jun 30, 2010 | Canon DR-9080C Path-Through Scanner

1 Answer

Dr6080 paper tray does not raise up. computer says no paper in tray


Use Qumatool and check if tray is lifting. If it is lifting, then Tray lifting motor is okay, then you need to adjust the sensor just under the Document lifting tray. If it not lifting, then you may have to change the motor. (Just now saw yr note and replying, hope it is not tooooo late!) S. Mohan

Apr 19, 2010 | Canon DR-6080 Path-Through Scanner

1 Answer

Feeder tray not lifting


The paper tray is lifted by set of levers under the tray and the levers are operated by a motor, under the display panel. Check if the levers are in position. The motor movement is transferred to the lever by a plastic gear. Check if it is deformed. Normally motor does not fail.
S. Mohan, India

Aug 06, 2009 | Canon DR-9080C Path-Through Scanner

2 Answers

Canon DR-9080c scanner not lifting error no page found in feeder


There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India

Jul 09, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

Canon DR-9080C paper tray lift broken


Michael, U can buy 9080C service manual at tradebit.com 9080C has no belt for lifting the tray. It has arm and a few gears. Ensure that the plastic gears are not deformed. Good Luck. Which version of Capture perfect do you use? 
S. Mohan

Jan 30, 2009 | Canon DR-9080C Path-Through Scanner

3 Answers

No page was found in scanner when one was there


Lift up the black frame around the large soft grey pick rollers on the upper part of the paperfeed until it locks into place. Power off scanner and back on and the trya will lift and the paper will feed.

Oct 22, 2007 | Canon DR-9080C Path-Through Scanner

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