Question about HP PSC 1315 All-In-One InkJet Printer

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Hp psc 1400 inkjet fix, paper jam

I can not change the ink cartridge because it does not come in the centre after i pull down the front lid. also there is that paper jam with no visible paper , the check paper light is blinking.

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  • rp_reek Feb 28, 2009

    Ajkill,
    Tried every step. No success. Rollers are moving, nothing is stuck but it seems paper is not sliding. Also i can not shut off the printer. Everytime i put on the comp. it automatically starts and check paper light blinks. Can u help?


  • rp_reek Mar 01, 2009

    Not accepting manual feeding as well. Thanks any way for u r help. where is the paper sensor of hp psc 1400 all in one?

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Please try these steps :
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Feb 27, 2009

  • Anand Kumar
    Anand Kumar Mar 01, 2009

    Try manually feeding the paper to the printer, Please let me know the results...

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1 Answer

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Try this:
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  • place the ink cartridges back into the printer and test if this works by printing something.


If you're still having issues, there may be a mechanical problem; in which case you need to get it repaired by someone.




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How to repair paper jams


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Our printer will not print, it tells us the cartridge is jammed, we can no remove the ink cartridge because it will not come to the centre of the machine. /do you have any suggestions.


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Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
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4. Repositioning the Encoder strip.
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h. Once the encoder strip has been re-seated, close the scanner lid.
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Incorrect position of encoder strip
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Correct position of Encoder strip
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