Every time I make a phone call My blackberry has a strange symbol
I have a blackberry pearl. Everytime I make a phone call a strange symbol appears in the upper right hand corner. It rectangular with white stars going diagnolly seperating the box into two colors-blue and black. I am having trouble with my reception since it has been there.
Re: every time I make a phone call My blackberry has a...
The icon is an indicator for the Enhance Call Audio feature selected on the device. The Enhance Call Audio feature is designed to allow a user to adjust the sound quality over the earpiece of the device (e.g. Boost Bass or Boost Treble)
To improve sound quality for all phone calls, complete the following steps:
In the Phone application, display the menu and select Options.
Click General Options.
Change the Enhance Handset Call Audio or Enhance Headset Call Audio field.
Display the menu and select Save.
To improve sound quality during a phone call, complete the following steps:
1. During a phone call, display the menu and select Enhance Call Audio. 2. Select Boost Bass, Boost Treble or Normal.
To review the different Selectable Phone Equalizers during a phone call, press the L key. The enhancement specific icons are displayed on the active call screen.
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let it charge for a while its completely drain blackberry's barley ever completely die so when the do they can't even turn on for a while after 20 minutes at most you should see it booting up(white screen with hour glass)
Generally rectangular box appears when you are in Roaming. After doing the Hardreset still if you are getting rectangular box in your handheld kindly walk into the nearest service center.
A hard reset involves physically removing the battery from the smartphone and then reinserting it. To perform a hard reset, complete the following steps:
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.
I hope I was able to help you.
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are you using the charger that came with the BlackBerry?
cause sometimes that can make a difference.
otherwise you might just need to get a new charger.
and usually the wall chargers work the best.
i had a BlackBerry Pearl 8100 and the same thing happened to mine.
install Blackberry Desktop on your computer and download the latest Blackberry Phone software from your carriers webite and instal it on your computer. Then connect your phone WITHOUT the battery to your PC and Click on App Loader. Follow directions and install the Software. The Installation WILL FAIL THE 1ST TIME. Thats normal. This time connect the phone WITH the battery and try the same thing again and you will have a brand new phone. except your Data.
The rep is correct in trying to remove the battery. Check to see how much free space is left on the phone as well. On older blackberries the messages will if there is not enough room on phone. You can also look into upgrading the operating system on the phone.