Question about Philips GOGEAR SA6045 MP3 Player

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My Phillips GoGear 8gb won't stop freezing while it updates

I turn it on and then it says Updating and the little spinning arrow stops spinning and it just freezes. What do I do?

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  • shernisetwym Mar 01, 2009

    everytime i turn it on it moves by itself causes by batteries to run down quick and it also froze.

  • Anonymous Mar 15, 2009

    It says updating then freezes and it even says its a full battery.What do I do?????

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Here's what you do you plug it in like your gonna charge it then wait a minute and fualla it should work again if not call the Phillips store they'll send you a new one for free and you can put the same music in there in like 1 minute.

Posted on Mar 15, 2009

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You need to go to Philips website, get the updated version of the Philips Device Manager, and then click on the Update tab on the NEW device manager to update the firmware on the player. It will resolve the freezing issue.

Posted on Mar 01, 2009

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1 Answer

My Phillips GoGear Vibe won't go to the main menu. It freezes up on the ViBE sequence. I tried soft resetting and turning it back on but it didn't work!


Reset the player using the pinhole. If it freezes again then please update the firmware on the player to resolve the issue

To update the firmware perform the below task:

  • Download the newest version of the Philips Device Manager:
  • www.usasupport.philips.com - change your country/language as needed
  • Enter in your exact model #
  • Click on the link for your exact model #
  • Click on the Software & Drivers section
  • Click on "Firmware Upgrade Software"
  • Install the new Device Manager
  • Open and run the "Update" tab

If you need any further help, please email us back so that we can continue to work on a solution.

May 14, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Hi, I just got the GoGear Vibe 4GB MP3 player -


Connect your device in repair mode to the PC. Using Philips Device Manager try to repair your item. How to do it is described here:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=FLASH_AUDIO_PLAYER_SU&cat=MP3_MEDIA_PLAYERS_CA&grp=SOUND_AND_VISION_GR&session=20110215050442_93.189.114.198&ctn=SA1VBE04K/17&mid=Link_DiagnosticInformationTool&hlt=Link_DiagnosticInformationTool

You should follow the steps. At first clict on Repair/Update, then "how can i repair...", and so on.
I hope you will will be lucky.
gylacz

Mar 03, 2011 | Philips GoGear ViBE Digital Media Player

2 Answers

My Phillips GoGear MP4 player stopped updating at 99% and will not continue.


1. Launch Philips Songbird program from Windows start menu. The program can be found on GoGear Accessories disk, or you can download it from:
http://www.userdrivers.com/MP3-Player/Philips-Songbird-1-7-2-Build-1667-for-Windows-XP-Vista-7/

2. Reset your GoGear player while holding Volume+ key and immediately connect it to computer. (You should do it before "Udating at ..." message appears.)

3. From Songbird menu choose Tools -> Repair my GoGear Vibe.

4. Follow the instructions.

Oct 09, 2010 | Philips GoGear ViBE SA1VBE08K MP3 Player

1 Answer

My philips gogear mp3 player is freezing. At one


try using device manager to repair your player..the volume + key needs to be pressed while connecting to PC

Aug 15, 2009 | Philips SA5125/37 MP3 Player

1 Answer

My gogear 8gb won't stop updating


Connect the player to power and pc with the device manager running. Reset the player by holding the off-switch and the volume-+ (plus) switch, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.

Jul 05, 2009 | Philips GoGear HDD1830 MP3 Player

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My Philips SA52xx GoGear MP4 Player won't start up. It just starts starting up and freezes on GoGear, it also makes wierd crackling sounds when playing music... My Philips GoGear used to start up within 10...


if it has too many songs on it try deleting some of the songs off the player, and if thats not the case, stop using it for a few days then try to turn it on again

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1 Answer

I have a philips gogear 8gb freezes up several times a hour


Unfortunately the GoGear HDD series is totally incompatible with Windows Vista and Windows Media Player 11. It will work for a while, and then behave exactly as you described. Solution: You will need to uninstall your GoGear software, rollback to Windows Media Player 10, reinstall the GoGear software, update the firmware on your player, and even then the damage may already be done (IMO, it is more trouble than this player is worth). You can read about the warnings on Philips website.

-Tha Mp3 Doctor

Mar 18, 2009 | Philips GoGear HDD1830 MP3 Player

2 Answers

My philips SA6087/37 freezes on updating


Did you try the reset button on the bottom of the player?

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