Question about Microsoft Outlook Express

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Outlook Express Not Receiving Attachments From One Sender

I have a PC that is running Outlook Express. It just recently started not recognizing that there is an attachment on an e-mail when one particular sender sends a message. The attachments on the message still get through to whoever is CCed on the message. Also, by the size of the message in Outlook Express, and the source code of the message, I can tell that the message is making it through but not being recognized.
Messages sent from anyone else are still coming through properly, and the sender that is now having problems was not having any problems for months prior.

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  • mbeamer Feb 27, 2009

    There are no blocked senders or mail rules setup in this version of Outlook Express.

  • mbeamer Mar 03, 2009

    OE is currently set to allow all attachments through. The attachments that aren't appearing are just PDFs.



    As I mentioned before the oddest thing is that I can tell that OE received the attachment (based off of message size and its source code), however for some reason OE refuses to acknowledge that there is an attachment when messages are sent by this one particular sender.

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  • 86 Answers

  1. Open Outlook Express
  2. Click on Tools->Message Rules->Mail
  3. Check the Mail Rules and Blocked Senders tabs
This is just a preliminary check for anything that may be modified that could be causing your problem. Since the issue is with a specific sender, I would check there first.

Posted on Feb 27, 2009

  • Dwayne Bowers Mar 01, 2009

    Check your options under the Security tab. There's an option for OE to block attachments which it deems unsafe.

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3 Answers

I am able to get the attment from a particular sender


Please explain your question further ...
"I am able to get the attment from a particular ... "
a particular what?

If you are unable to receive a particular attachment from an individual, it depends on the attachment. Microsoft Outlook Express strips attachments of Microsoft Files. That is if someone sends you a MS Excel spread sheet or Word document, Outlook Express will strip the attachment for security. There's no way around this. The fix is have the person send you their file in .ZIP format. Then you can unzip it locally.

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Open OE and at the top, go to "Tools" then "Options'.
Open the "Security" tab and check the settings for attachments.

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Configure format in
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Can't Open Attachments In Outlook Express


If you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: “OE removed access to the following unsafe attachments in your mail.”

To check your e-mail security settings:

1. Open Outlook Express.
2. Click on Tools in the menu, and scroll down to Options.
3. Click on the Security tab.
4. Make sure “Do not allow attachments to be saved or opened that could potentially be a virus” is UNCHECKED.
5. Click on the Apply button. Click on OK.

You should now be able to open attachments.

Sep 30, 2008 | Computers & Internet

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Cant open email attachments


Hi, im guessing as you aint described the errors your getting, but i would say you are using outlook express, and to fix the problem you need to go to outlook express, tools, options, security, and untick the "Do not allow attachments to be saved or opened tab"..

All the best

John

Jul 29, 2008 | Computers & Internet

1 Answer

Attachments to E-mail won't come up


Turn Off Attachment Blocking in Outlook Express 6.1 SP1 Introduction Many viruses are transmitted through files attached to e-mail messages. For this reason, blocking of attachments is now a standard feature of many e-mail programs, including Outlook Express 6.1 SP1. Attachment blocking has been available in Outlook Express for some time, but it is now turned on by default.
When using Outlook Express to read your e-mail, you may notice a yellow message stating: “OE removed access to the following unsafe attachments in your mail: filename(s).” Please note that the attachment is still included in the message, you simply cannot access it because of a security restriction that can be turned off. These instructions explain how to turn off this restriction.
Procedure
  1. In Outlook Express, select the Tools menu, and click Options.
  2. Select the Security tab, clear the Do not allow attachments to be saved or opened that could potentially be a virus check box, and click OK.

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  3. You should now have access to all attachments in your e-mail messages. Remember, you should never open an attachment unless you are certain it does not contain a virus. It is recommended that you save the file first, and then open it from the saved location.

Jul 26, 2008 | Gateway Computers & Internet

1 Answer

I keep getting amessage "OE removed access to the following attachments in your mail". How can I fix this wo my attachments go through? Thank You


f you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: “OE removed access to the following unsafe attachments in your mail.”

To check your e-mail security settings:

1. Open Outlook Express.
2. Click on Tools in the menu, and scroll down to Options.
3. Click on the Security tab.
4. Make sure “Do not allow attachments to be saved or opened that could potentially be a virus” is UNCHECKED.
5. Click on the Apply button. Click on OK.

You should now be able to open attachments.

Note: If you are using Outlook 2003 to read your mail, you may not be able to open attachments with extensions (.exe, .vbs , etc.) that the program considers unsafe. To get around this problem, ask the attachment’s sender to use a compression program, such as WinZip, that alters the file’s extension to something considered safer (.zip). More information about this feature can be found at: http://support.microsoft.com/default.aspx?scid=kb;en-us;829982 .
Hope that helps! Should you have any further questions, please feel free to post them here.

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IrishDruid

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2 Answers

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what error messages are you getting. If any.

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Check your recycle bin. There may be in your files. They will have the extension .bak In that case, you have a file size is exceeded, or an error occurred. Then you will need to resort to specialized software. Many recommend this program: http://www.outlookexpress.recoverytoolbox.com/
I myself have not tried Recovery Toolbox for Outlook Express, but people say it always helps.
But I would advise you to read here about the problem: http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook-express/395-something-wrong-with-outlook-express-how-to-fix-it

I hope my answer will help you. Good luck!

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dear fando,

This is usually down to a corrupt or over-full email inbox. Outlook Express is not very good at holding large amounts of emails especially if they have large attachments. I had a user this morning with a 2.5 GB inbox.

Backup/rename Inbox (C:\Documents and Settings\(User)\Local Settings\Application Data\Identities\{GIU}\Microsoft\Outlook Express\inbox.dbx -> inboxbak.dbx).
Close Outlook Express.
Open Outlook Express.
Outlook Express will have created a whole new Inbox.
Your email should now work.

Best wishes.

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